[cisco-voip] viewmail plugin replacement

[Matthew Loraditch]

Not to be dumb, but if you are using an exchange as your voicemail server then every user also has email, why would anyone want to record a vm to send someone instead of typing?
I'm pretty sure that is Microsoft's thinking to your query. The only reason viewmail probably had it was you could have people who had VM but didn't have email access to the voicemail (IMAP and non imap users)
The only workaround I can think of is have people use recorder and then attach the resulting waves


Matthew Loraditch, CCVP, CCNA, CCDA
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-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Cook, Jason
Sent: Friday, March 04, 2011 4:17 PM
To: 'cisco-voip at puck.nether.net'
Subject: [cisco-voip] viewmail plugin replacement

I'm not sure this is the correct place to ask, but has anyone found a replacement for Cisco ViewMail? My installation of Unity no longer cooperates with the ViewMail client and after hours of trying to fix it I've simply given up. I can't afford SmartNet on Unity anyway, so I've switched to using MS Exchange as my voicemail solution.

It works just fine, but it's missing some features that were present in the ViewMail client. ViewMail allowed me to click a mouse button to record an outgoing voice message and then select multiple recipients from my Global Address List. Without ViewMail I have to painstakingly navigate through an IVR / auto-attendant to accomplish the same task.

I've spoken with Microsoft and they have told me that no such product exists from them or any third-party vendor. This seems unlikely, so I thought I'd ask here. Any advice or suggestions would be appreciated.

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