[cisco-voip] viewmail plugin replacement

[Erick B.]

Do you still have Unity and using Exchange in meantime until you get
ViewMail working?

What version of Unity and ViewMail are you trying to use? Have been
working with VMO the past week for a client, ViewMail 8.0(3) will work
with Unity 5.x, 7.x, 8.x and Outlook 2003/2007. There is a 8.0(4)
version that fixes an issue with playback over the phone and PC
speaker if you have that issue, but you'll need to get that from TAC.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/compatibility/matrix/cuclientmtx.html#wp364674

There is also a new 8.5(4) version that adds Outlook 2010 support, but
I haven't been able to get it to work with Unity 7.x or 8.x yet as the
documentation states it should. Only option is Connection 8.5. I'm
working with Cisco on this now to see whats up with the 8.5.4 version
- if it is documentation issue or something else.

But getting back to using Exchange, as Matthew said..... maybe someone
has a Outlook plugin to record audio file and attach it to email your
sending in one step.



On Fri, Mar 4, 2011 at 3:59 PM, Matthew Loraditch
<MLoraditch at heliontechnologies.com> wrote:
> Not to be dumb, but if you are using an exchange as your voicemail server then every user also has email, why would anyone want to record a vm to send someone instead of typing?
> I'm pretty sure that is Microsoft's thinking to your query. The only reason viewmail probably had it was you could have people who had VM but didn't have email access to the voicemail (IMAP and non imap users)
> The only workaround I can think of is have people use recorder and then attach the resulting waves
>
>
> Matthew Loraditch, CCVP, CCNA, CCDA
> 1965 Greenspring Drive
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>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Cook, Jason
> Sent: Friday, March 04, 2011 4:17 PM
> To: 'cisco-voip at puck.nether.net'
> Subject: [cisco-voip] viewmail plugin replacement
>
> I'm not sure this is the correct place to ask, but has anyone found a replacement for Cisco ViewMail? My installation of Unity no longer cooperates with the ViewMail client and after hours of trying to fix it I've simply given up. I can't afford SmartNet on Unity anyway, so I've switched to using MS Exchange as my voicemail solution.
>
> It works just fine, but it's missing some features that were present in the ViewMail client. ViewMail allowed me to click a mouse button to record an outgoing voice message and then select multiple recipients from my Global Address List. Without ViewMail I have to painstakingly navigate through an IVR / auto-attendant to accomplish the same task.
>
> I've spoken with Microsoft and they have told me that no such product exists from them or any third-party vendor. This seems unlikely, so I thought I'd ask here. Any advice or suggestions would be appreciated.
>
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