[cisco-voip] CUCM dedicated line

[James Avalos]

Match the time of the failed calls to CDR to see if it caught the calls.  It should be able to tell you whether or not they dialed the correct numbers, and if the call(s) successfully hit a gateway.
You’ll also want to double check any translation profiles/patterns/rules configured anywhere in CM or your PSTN gateway for any conflicts with the digits entered.


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jones, Blanche
Sent: Wednesday, March 09, 2011 1:50 PM
To: Wes Schochet; sheref hf; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUCM dedicated line
Importance: High

Okay …I am a newbie to the site ..tell me if do something wrong ..
New to voip also…. Operational support here …
I have a question…. I have a situation where 2 secretaries at the site tell me ..on this one phone …. ( they always use it )
Say that they “sometimes”         they /people can’t call area code 647….locally   below is my catchall, but I have every local iteration they could possibly
Call…..as a pattern there are over 200 patterns because of the various local exchanges ..but  with my catchall….
 9.647[23456789]XXXX         is it me….…. What could they possibly miss….
Now I have gone thru every pattern we have for them … but they never know the string of numbers.. and on
Demand so far they have not been able to recreate it …. ( have covered every possible pattern including a wildcard…so there is no way they should ever miss
This should happen to more users….if in fact it’s a real problem…this phone is define the same as every other phone as far as DPOOL, CSS, PARTITION ETC…not a one
Otherwise …it would never work …..my question
If I know the phone is defined accurately…. I think its them… why has it not happened to anyone else.. and why when they retry it ..they get  the call placed…
What kind of trace can I run … can I test what they dial … in call manager or the voice gateway  - would love a definitive answer ..
I am so enjoying this forum….so far

Kindest regards
Blanche





Blanche Jones

Network Analyst



Brookfield Corporate Operations

Technology Services

Three World Financial Center
200 Vesey Street
25th Floor, New York, NY 10281-1010

T 212.417.2559, F 212.417.7214

Blanche.Jones at brookfield.com



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From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Wes Schochet
Sent: Wednesday, March 09, 2011 3:45 PM
To: sheref hf; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUCM dedicated line

Create a translation pattern in CUCM with a new partition.  Create a calling search space with just that partition.  Create a DN on the phone with that calling search space.   Create a dial-peer with an "answer-address" corresponding to that DN - voila!



>>> On 3/7/2011 at  6:38 AM, sheref hf <sheref_hf at hotmail.com> wrote:
Hi everybody

I want to dedicate special line FXO for the manager
I have CUCM 7.1 + H323 GW with 4FXO module

I want to configure button on manager IP phone to access dedicated line for him only

How can I make it?

 thanks
Best Regards,

Sherif Ibrahem Mohamed
Network Engineer
Silicon21NIT Services



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