[cisco-voip] Question for users of InformaCast and CUCM

[Jason Aarons (US)]

The good part is the 911 operator would know there is a disaster and everyone fled….

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Wes Sisk
Sent: Wednesday, March 09, 2011 4:29 PM
To: Terry Oakley
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Question for users of InformaCast and CUCM

consider the laws of local municipalities in these decisions. someone could be stuck in the building and calling 911.  if the call is dropped and 911 calls back then intercepting that inbound call, rather than routing it, could be disastrous.

Regards,
Wes

On 3/8/2011 5:09 PM, Lelio Fulgenzi wrote:
It all depends on what handling your auto-attendant calls. In Unity or Unity Connection you can enable an alternate greeting quite quickly. For IPCC, it might mean a bit more work.

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
                              - LFJ (with apologies to Mr. Popeil)

________________________________
From: "Terry Oakley" <Terry.Oakley at rdc.ab.ca><mailto:Terry.Oakley at rdc.ab.ca>
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Sent: Tuesday, March 8, 2011 4:28:43 PM
Subject: [cisco-voip] Question for users of InformaCast and CUCM


Do any of you know a way that when an emergency is being reacted too, either a test or hopefully never, a real emergency,  is there a way for the Call Manager and more specifically the IPCCT software to alert callers, that are calling into the institution, that there is an emergency and no one is available to respond at this time?   We just enacted an emergency drill where all staff and students were to find safe secure locations and basically abandon what they were doing.   That is fine for anyone who hears the announcement, either via their Cisco phone or text message but for those calling the institution they are unaware that the College is in a drill scenario.   Any ideas would be most welcome.

Thanks

Terry Oakley
Telecommunication Coordinator, | Information Technology Services
100 College Blvd | Red Deer, AB T4N 5H5
Tel (403) 342-3521 | Terry.Oakley at rdc.ab.ca<mailto:Terry.Oakley at rdc.ab.ca>
[cid:image001.jpg at 01CBDE7C.892056A0]<http://www.rdc.ab.ca/>


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