[cisco-voip] Unity Connection 8.5 Single Mailbox, any limitation?

[Ryan West]

Ki Wi,

It’s interesting that you brought this up too.  Have a look here:

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/unified_messaging/guide/85xcucumg020.html#wp1198171

You want to concentrate on Table 2-1 and not the bullet point that is two above it.  Single Inbox will allow you to configure a search for 2003 and 2010 mailboxes and by all accounts, it will work during testing.  After you import and enable a large user base the mailbox sync agent will crash and continue to crash until the 2003 and 2010 mailbox search is disabled.  The alternative is similar to what you’ve told your customer.  You can create two UM services account, one for 2003 and one for 2010 and as mailboxes are moved over, associate them to the proper UM account.  Here’s the bullet point that confused me:

If you choose to allow Connection to search for Exchange servers, you can further choose whether Connection can access every mailbox in the Exchange organization, or just Exchange 2007 and Exchange 2010 mailboxes. When the Exchange organization includes Exchange 2003 servers, Connection always communicates directly with the Exchange back-end servers, it never communicates with Exchange front-end servers.

-ryan

From: Ki Wi [mailto:kiwi.voice at gmail.com]
Sent: Friday, March 11, 2011 9:39 AM
To: Ryan West
Cc: Anthony Holloway; Cisco VoIP List
Subject: Re: [cisco-voip] Unity Connection 8.5 Single Mailbox, any limitation?

It will be interacting with exchange 2010 but users will be on 2003 for the next 3 mth or so. It seems like unity connection can't track the user email account movement from 2003 to 2010 after migration. So I told the customer, let's integrate after everyone is on exchange 2010 or enable the single mailbox on adhoc basis after the user is moved to 2010.

Sent from my iPhone
Pls pardon my fat fingers.

On Mar 11, 2011, at 10:17 PM, Ryan West <rwest at zyedge.com<mailto:rwest at zyedge.com>> wrote:
Exchange 2003 or 2010?  My biggest hang-ups have been authentication at the virtual directory level.  The error information at the test screen can be less than helpful, you’ll need RTMT to gather the tomcat logs or save yourself some time by figuring out all your authentication schemes ahead of time.  For 2003, checking IIS is usually enough.  For 2010, I would trust powershell ‘Get-WebServicesVirtualDirectory | fl *auth*’

HTH

-ryan

From: Ki Wi [mailto:kiwi.voice at gmail.com]
Sent: Thursday, March 10, 2011 10:47 PM
To: Ryan West
Cc: Anthony Holloway; Cisco VoIP List
Subject: Re: [cisco-voip] Unity Connection 8.5 Single Mailbox, any limitation?

Great! I'm worried that email content is being sync as well.

I have one upcoming deployment on this. Hope it's a smooth one.

Sent from my iPhone
Pls pardon my fat fingers.

On Mar 11, 2011, at 10:45 AM, Ryan West <rwest at zyedge.com<mailto:rwest at zyedge.com>> wrote:
There are synchronized copies of the voicemail messages only, so as you check them at your computer, the MWI light will go off and if it’s deleted from either side, it will be replicated.  The idea is AD/GC can be down, but you will still be able to receive and listen to messages and those messages will sync up once CAS or backend comes back online.

-ryan

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Anthony Holloway
Sent: Thursday, March 10, 2011 5:56 PM
To: Ki Wi
Cc: Cisco VoIP List
Subject: Re: [cisco-voip] Unity Connection 8.5 Single Mailbox, any limitation?

Based on your comment, it sounds like there will be two copies of every email, and voicemail: one on exchange, and one on Unity.  That can't be right.  Is it?

Anthony
On Thu, Mar 10, 2011 at 6:59 AM, Ki Wi <kiwi.voice at gmail.com<mailto:kiwi.voice at gmail.com>> wrote:
With Single Mailbox, it seems like e-mail content will replicated from exchange to CUC and voicemail will be replicated from CUC to exchange. Am I right?

What if one day, the database size grows beyond CUC's mailbox datastore size? What will happen?

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