[cisco-voip] Quality manager 8.0 Issue
sheref hf
sheref_hf at hotmail.com
Sun Mar 13 05:59:29 EDT 2011
Hi all,
Greetings
I have CCX "Call Center" and CCM "Call Manager" and we use Calabrio Quality manager software for recording and monitoring
but I have two problems:
We are unable to retrieve the recorded file through the web interface.
We are unable to sync with extension mobility users
Can anybody help me to solve these problems?
thanks
Best Regards,
Sherif Ibrahem Mohamed
Network Engineer
Silicon21NIT Services
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