[cisco-voip] Please Help - Inbound dialing rings busy / Outbound works

Jay Stants jaystants at rogers.com
Tue Mar 22 10:53:27 EDT 2011


Good day everyone,
 
Still trying to figure this issue out. here is a summary of posts .. Some say 
that it's possibly an issue of Nat and Sip not liking each other, so i will try 
to be as detailed as possible in hopes that someone can see something i'm 
possibly missing. 

 
Attached is the lab design for the environment - I have both EIGRP and OSPF 
running and i redistribute both at the core switch - all routes are reachable
 
WAN router is a 2611XM with the following ACL's Defined
 
ip nat inside source list NAT_ACL interface FastEthernet0/1 overload 
! 
ip access-list standard NAT_ACL 
 permit 10.0.0.0 0.255.255.255 
! 
ip access-list extended FW_inbound 
 permit tcp any any established 
 permit udp any any 
 permit icmp any any echo-reply 
 deny   ip any any 
! 
 
CCME is configured on a 2811 router with a 16 port PoE module (NME-16ES-1G-P) - 
recently upgraded to IOS version AdvEnterpriseK9-M 15.1(2)GC / CCME 8.1
Configs are attached for review.
 
snet-voip1#sh sip-ua register status
Line                                                                     peer 
                expires(sec)         registered         P-Associ-URI
================================ ========== ============ ========== ============
122812_cme                                                         -1         
                82                     yes
5856786019                                                         
20004                   101                    no

 
Debugs that i have run indicating that inbound there is an issue either from 
voip.ms to me or else on the CCME device with routing the incoming call to a 
phone. I'm not 100% positive where the issue lies. but dialing my DID just rings 
busy almost immediatly.(not a fast busy)
 
debug voip ccapi inout and debug ccsip messages
Mar 21 03:18:49.669: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
REGISTER sip:newyork.voip.ms:5060 SIP/2.0
Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK340EF7
From: ;tag=1A0CE20-114C
To:
Date: Mon, 21 Mar 2011 03:18:49 GMT
Call-ID: D60F7CDF-526111E0-8002D2DF-336AE900
User-Agent: Cisco-SIPGateway/IOS-12.x
Max-Forwards: 70
Timestamp: 1300677529
CSeq: 380 REGISTER
Contact:
Expires: 180
Supported: path
Content-Length: 0

Mar 21 03:18:49.721: //417/000000000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK340EF7;received=10.1.10.2
From: ;tag=1A0CE20-114C
To:
Call-ID: D60F7CDF-526111E0-8002D2DF-336AE900
CSeq: 380 REGISTER
User-Agent: VoIPMS/SERAST
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Su
snet-voip1#pported: replaces
Contact:
Content-Length: 0

Mar 21 03:18:49.725: //417/000000000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK340EF7;received=10.1.10.2
From: ;tag=1A0CE20-114C
To: ;tag=as78e4178e
Call-ID: D60F7CDF-526111E0-8002D2DF-336AE900
CSeq: 380 REGISTER
User-Agent: VoIPMS/SERAST
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Supported: replaces
WWW-Authenticate: Digest algorithm=MD5, realm="newyork.voip.ms", 
nonce="08644cbc"
Content-Length: 0

Mar 21 03:18:49.729: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
REGISTER sip:newyork.voip.ms:5060 SIP/2.0
Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK3411244
From: ;tag=1A0CE20-114C
To:
Date: Mon, 21 Mar 2011 03:18:49 GMT
Call-ID: D60F7CDF-526111E0-8002D2DF-336AE900
User-Agent: Cisco-SIPGateway/IOS-12.x
Max-Forwards: 70
Timestamp: 1300677529
CSeq: 381 REGISTER
Contact:
Expires: 180
Authorization: Digest 
username="122812_cme",realm="newyork.voip.ms",uri="sip:newyork.voip.ms:5060",response="81e0f1e1d74178c268f1aec698535939",nonce="08644cbc",algorithm=MD5

Content-Length: 0

Mar 21 03:18:49.781: //417/000000000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK3411244;received=10.1.10.2
From: ;tag=1A0CE20-114C
To:
Call-ID: D60F7CDF-526111E0-8002D2DF-336AE900
CSeq: 381 REGISTER
User-Agent: VoIPMS/SERAST
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Supported: replaces
Contact:
Content-Length: 0

Mar 21 03:18:49.797: //417/000000000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK3411244;received=10.1.10.2
From: ;tag=1A0CE20-114C
To: ;tag=as78e4178e
Call-ID: D60F7CDF-526111E0-8002D2DF-336AE900
CSeq: 381 REGISTER
User-Agent: VoIPMS/SERAST
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Supported: replaces
Expires: 180
Contact: ;expires=180
Date: Mon, 21 Mar 2011 03:18:49 GMT
Content-Length: 0

Mar 21 03:18:50.905: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:5856786019 at 66.66.214.216:60954 SIP/2.0
Via: SIP/2.0/UDP 74.63.41.218:5060;branch=z9hG4bK4ab70570;rport
From: "+15856944923" ;tag=as2ccf6d86
To:
Contact:
Call-ID: 73f32c6f3b912602300b0c1814fc7b28 at 74.63.41.218
CSeq: 102 INVITE
User-Agent: VoIPMS/SERAST
Max-Forwards: 70
Remote-Party-ID: "+15856944923" ;privacy=off;screen=no
Date: Mon, 21 Mar 2011 03:18:50 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Supported: replaces
Content-Type: application/sdp
Content-Length: 285

v=0
o=root 2881 2881 IN IP4 74.63.41.218
s=session
c=IN IP4 74.63.41.218
t=0 0
m=audio 19002 RTP/AVP 0 18 101
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=silenceSupp:off - - - -
a=ptime:20
a=sendrecv

Mar 21 03:18:50.909: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 400 Bad Request - 'Invalid Host'
Via: SIP/2.0/UDP 74.63.41.218:5060;branch=z9hG4bK4ab70570;rport
From: "+15856944923" ;tag=as2ccf6d86
To: ;tag=1A0D2FC-D89
Date: Mon, 21 Mar 2011 03:18:50 GMT
Call-ID: 73f32c6f3b912602300b0c1814fc7b28 at 74.63.41.218
CSeq: 102 INVITE
Allow-Events: telephone-event
Reason: Q.850;cause=100
Server: Cisco-SIPGateway/IOS-12.x
Content-Length: 0

Mar 21 03:18:50.961: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:5856786019 at 66.66.214.216:60954 SIP/2.0
Via: SIP/2.0/UDP 74.63.41.218:5060;branch=z9hG4bK4ab70570;rport
From: "+15856944923" ;tag=as2ccf6d86
To: ;tag=1A0D2FC-D89
Contact:
Call-ID: 73f32c6f3b912602300b0c1814fc7b28 at 74.63.41.218
CSeq: 102 ACK
User-Agent: VoIPMS/SERAST
Max-Forwards: 70
Remote-Party-ID: "+15856944923" ;privacy=off;screen=no
Content-Length: 0

Mar 21 03:19:07.973: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
REGISTER sip:newyork.voip.ms:5060 SIP/2.0
Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK34220CC
From: ;tag=1A115A4-EB0
To:
Date: Mon, 21 Mar 2011 03:19:07 GMT
Call-ID: D62E9D9A-526111E0-8003D2DF-336AE900
User-Agent: Cisco-SIPGateway/IOS-12.x
Max-Forwards: 70
Timestamp: 1300677547
CSeq: 456 REGISTER
Contact:
Expires: 180
Supported: path
Content-Length: 0

Mar 21 03:19:08.029: //418/000000000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK34220CC;received=10.1.10.2
From: ;tag=1A115A4-EB0
To: ;tag=as47fbc031
Call-ID: D62E9D9A-526111E0-8003D2DF-336AE900
CSeq: 456 REGISTER
User-Agent: VoIPMS/SERAST
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, S
snet-voip1#UBSCRIBE, NOTIFY
Supported: replaces
WWW-Authenticate: Digest algorithm=MD5, realm="newyork.voip.ms", 
nonce="74aab3a6"
Content-Length: 0

Mar 21 03:19:08.033: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
REGISTER sip:newyork.voip.ms:5060 SIP/2.0
Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK3438DE
From: ;tag=1A115A4-EB0
To:
Date: Mon, 21 Mar 2011 03:19:08 GMT
Call-ID: D62E9D9A-526111E0-8003D2DF-336AE900
User-Agent: Cisco-SIPGateway/IOS-12.x
Max-Forwards: 70
Timestamp: 1300677548
CSeq: 457 REGISTER
Contact:
Expires: 180
Authorization: Digest 
username="122812_cme",realm="newyork.voip.ms",uri="sip:newyork.voip.ms:5060",response="6ecb543fe1f1bcb70940d5c129e062d4",nonce="74aab3a6",algorithm=MD5

Content-Length: 0

Mar 21 03:19:08.085: //418/000000000000/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK3438DE;received=10.1.10.2
From: ;tag=1A115A4-EB0
To: ;tag=as47fbc031
Call-ID: D62E9D9A-526111E0-8003D2DF-336AE900
CSeq: 457 REGISTER
User-Agent: VoIPMS/SERAST
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Supported: replaces
WWW-Authenticate: Digest algorithm=MD5, realm="newyork.voip.ms", 
nonce="6de8b321"
Content-Length: 0

Mar 21 03:19:09.029: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK34220CC;received=10.1.10.2
From: ;tag=1A115A4-EB0
To: ;tag=as47fbc031
Call-ID: D62E9D9A-526111E0-8003D2DF-336AE900
CSeq: 456 REGISTER
User-Agent: VoIPMS/SERAST
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Supported: replaces
WWW-Authenticate: Digest algorithm=MD5, realm="newyork.voip.ms", 
nonce="74aab3a6"
Content-Length: 0

Mar 21 03:19:09.085: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 10.1.10.2:5060;branch=z9hG4bK3438DE;received=10.1.10.2
From: ;tag=1A115A4-EB0
To: ;tag=as47fbc031
Call-ID: D62E9D9A-526111E0-8003D2DF-336AE900
CSeq: 457 REGISTER
User-Agent: VoIPMS/SERAST
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Supported: replaces
WWW-Authenticate: Digest algorithm=MD5, realm="newyork.voip.ms", 
nonce="6de8b321"
Content-Length: 0

 
debug voip ccapi error and debug ccsip error

Mar 21 02:00:37.434: //-1/xxxxxxxxxxxx/SIP/Error/sipSPI_validate_own_ip_addr: 
ReqLine IP addr does not match with host IP addr
Mar 21 02:00:37.434: //-1/D988D9A98006/SIP/Error/sact_idle_new_message_invite: 
Invalid URL in incoming INVITE
Mar 21 02:00:37.438: //-1/xxxxxxxxxxxx/CCAPI/cc_set_post_tagdata:
CALL_ERROR; Avlist Set Is Failed
snet-voip1#
Mar 21 02:01:00.734: //-1/xxxxxxxxxxxx/SIP/Error/debugPrintBranchList: via 
branch list is:
Mar 21 02:01:00.734: //-1/xxxxxxxxxxxx/SIP/Error/debugPrintBranchList: end of 
list
Mar 21 02:01:00.790: //-1/xxxxxxxxxxxx/SIP/Error/debugPrintBranchList: via 
branch list is:
Mar 21 02:01:00.790: //-1/xxxxxxxxxxxx/SIP/Error/debugPrintBranchList: end of 
list
Mar 21 02:01:00.790: //346/000000000000/SIP/Error/ccsip_api_register_result_ind: 
Message Code Class 4xx Method Code 100 received for REGISTER
Mar 21 02:01:01.734: //-1/xxxxxxxxxxxx/SIP/Error/sipSPILocateInviteDialogCCB: 
Could not find ccb for response
snet-voip1#
Mar 21 02:01:01.790: //-1/xxxxxxxxxxxx/SIP/Error/sipSPILocateInviteDialogCCB: 
Could not find ccb for response
 
If more detail is needed please let me know and i can provide additional debugs. 
I've done an Echo test on the sip provider side to the DID and that was 
successful and the provider sees the call delivered so i believe that to 
validate the config within the account on voip.ms side to be correct as far as 
recieving calls from PSTN and delivering to DID / SIP side. 

 
Any help is much appreciated
Regards,
 
Jay Stants
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