[cisco-voip] UCCX8.0(2) - Cisco Supervisor Desktop install error 1335

[sasanka]

What is the OS of the system that you are installing the CSD?

 

Warm Regards,

Venkata Sasanka.pathi(-91 950 265 2290)

Consultant | unified communications

Locuz Enterprise Solutions Ltd. {An ISO 9001:2008 company} 
Phone :  +91 (40) 3050 9288, Fax: +91(40)3050 9006

No. 4, 6th Floor, Orion Tower, Bldg # 9, Mindspace, 

Cyberabad, Hyderabad 500 081

 

From: Anthony Kouloglou [mailto:akoul at dataways.gr] 
Sent: Wednesday, March 23, 2011 3:16 PM
To: sasanka
Cc: 'cisco-voip at puck-nether.net'
Subject: Re: [cisco-voip] UCCX8.0(2) - Cisco Supervisor Desktop install error 1335

 

That is what i have been doing the past 2 days!
The client configuration runs fine from my pc doing what it has to do.
Then, i download from the same page desktop administration and i am getting that at some point:
CAD-install-error

On 23/3/2011 10:57, sasanka wrote: 

In the plugins run the first option which client configuration.msi and run it. Give the administrator password. And run it.

 

Warm Regards,

Venkata Sasanka.pathi(-91 950 265 2290)

Consultant | unified communications

Locuz Enterprise Solutions Ltd. {An ISO 9001:2008 company} 
Phone :  +91 (40) 3050 9288, Fax: +91(40)3050 9006

No. 4, 6th Floor, Orion Tower, Bldg # 9, Mindspace, 

Cyberabad, Hyderabad 500 081

 

From: Anthony Kouloglou [mailto:akoul at dataways.gr] 
Sent: Wednesday, March 23, 2011 2:06 PM
To: sasanka
Cc: 'cisco-voip at puck-nether.net'
Subject: Re: [cisco-voip] UCCX8.0(2) - Cisco Supervisor Desktop install error 1335

 

Hi Sasanka,
i am running 8.0.2.11004-12.
But it says that i have to download the client configuration msi from the server and run it!!
What should i download from cisco site? The csd? the cad client configuration?

 

On 23/3/2011 10:31, sasanka wrote: 

Download any other version from Cisco Website and try it out. That should work. What is the UCCX version you are running?

 

Warm Regards,

Venkata Sasanka.pathi(-91 950 265 2290)

Consultant | unified communications

Locuz Enterprise Solutions Ltd. {An ISO 9001:2008 company} 
Phone :  +91 (40) 3050 9288, Fax: +91(40)3050 9006

No. 4, 6th Floor, Orion Tower, Bldg # 9, Mindspace, 

Cyberabad, Hyderabad 500 081

 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Anthony Kouloglou
Sent: Wednesday, March 23, 2011 1:10 PM
To: cisco-voip at puck-nether.net
Subject: [cisco-voip] UCCX8.0(2) - Cisco Supervisor Desktop install error 1335

 

Hi all,
i am running the standard version and i saw that there are some limited function for the supervisor desktop.
there is no way i can install my csd in any of my windows XP PCs.
I logged in the uccx admin,
downloaded the CAD Client Configuration.msi
i applied it giving the IP of the uccx server
it did it's job succesfully, so then
i downloaded the CiscoSupervisorDesktop.msi
run it,
but at some point it reports 
error 1335, cabinet file "data1.cab" is missing and 4 more lines.
It did the same on another computer also.
I really don't know what to do since documentation is not saying a lot. 

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