[cisco-voip] RTMT versions and product compatibility

Ovidiu Popa ovi.popa at gmail.com
Thu Mar 31 17:33:57 EDT 2011


Hello everyone

I have a couple of questions related to RTMT:

- what is the relationship between RTMT versions and software product 
versions (CUCM, CUPS etc): Can we use a newer version of RTMT to connect 
to older versions of software e.g. using RTMT from CUCM 8 to connect to 
CUCM version 7?

- can we use a CUPS RTMT to connect to CUCM or the other way around?

- Why the different versions of RTMT don't play nice i.e if they detect 
another version will not let you install the new version until you get 
rid of the old one? Has anyone found a solution to install multiple RTMT 
from different products on the same workstation?

By default RTMT uses different directories but even with different 
directories they will not let you install multiple versions:
C:\Program Files\Cisco\Unified Communications Manager Serviceability\
C:\Program Files\Cisco\Presence Serviceability\JRtmt

Thanks
Ovidiu


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