[cisco-voip] RTMT versions and product compatibility

[Matthew Loraditch]

Seconded, no fun dealing with clients all with different versions. 


Matthew Loraditch, CCVP, CCNA, CCDA
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________________________________________
From: cisco-voip-bounces at puck.nether.net [cisco-voip-bounces at puck.nether.net] on behalf of Jason Aarons (US) [jason.aarons at us.didata.com]
Sent: Thursday, March 31, 2011 9:47 PM
To: Ovidiu Popa; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] RTMT versions and product compatibility

At RTMT  install change the folder name to something else c:\program files\rtmtv8 vs c:\program files\rtmtv85

Surely this complaint must be at some Product Manager within Cisco working hard to get a resolution.  It's truly a headache and a mystery as deep as  "Where is Jimmy Hoffa?" and "Who really shot JFK?"

I vote for 1 version of RTMT. Anyone want to second that motion?

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ovidiu Popa
Sent: Thursday, March 31, 2011 5:34 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] RTMT versions and product compatibility

Hello everyone

I have a couple of questions related to RTMT:

- what is the relationship between RTMT versions and software product versions (CUCM, CUPS etc): Can we use a newer version of RTMT to connect to older versions of software e.g. using RTMT from CUCM 8 to connect to CUCM version 7?

- can we use a CUPS RTMT to connect to CUCM or the other way around?

- Why the different versions of RTMT don't play nice i.e if they detect another version will not let you install the new version until you get rid of the old one? Has anyone found a solution to install multiple RTMT from different products on the same workstation?

By default RTMT uses different directories but even with different directories they will not let you install multiple versions:
C:\Program Files\Cisco\Unified Communications Manager Serviceability\ C:\Program Files\Cisco\Presence Serviceability\JRtmt

Thanks
Ovidiu
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