[cisco-voip] Lotus Sametime Phone Control Tab Missing

[Ted Nugent]

Thanks for the reply. Unfortunately this is the 3rd PC that the plugin has
been installed on and they are all exhibiting the problem. Any other ideas?



On Fri, May 20, 2011 at 1:02 PM, Florian Kroessbacher <
florian.kroessbacher at gmail.com> wrote:

> hy maby the install hasn't been successfully. look into the installed
> plugins for that. if there isn't the phone control plugin, go to your
> program files directory sametim plugins anf delete the
> com.cisco....phone.control jar anf folders and reinstall.
>
> ----
> Florian Kroessbacher
> gmail:  <florian.kroessbacher at gmail.com>florian.kroessbacher at gmail.com
>
> Sent from my phone, apologies for any typos.
>
> Am 20.05.2011 um 16:45 schrieb Ted Nugent <tednugent73 at gmail.com>:
>
> I'm working with a user thats just installed the 8.51 PCAP plugin on
> sametime 8.51 when we go into Preferences>Cisco>Phone there is no phone
> control tab listed? I can't seem to find anything about this in any forums
> or in the DOCs? Only thing i can find about it is one line in the Quick
> Reference guide says if its not there then "your administrator may have to
> enable it". Any ideas why this may not be showing or how to "enable it"?
>
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>
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