[cisco-voip] Lotus Sametime Phone Control Tab Missing

[Florian Kroessbacher]

but it is listed in the installed plugins??

Am 20.05.2011 23:06, schrieb Ted Nugent:
> Thanks for the reply. Unfortunately this is the 3rd PC that the plugin 
> has been installed on and they are all exhibiting the problem. Any 
> other ideas?
>
>
>
> On Fri, May 20, 2011 at 1:02 PM, Florian Kroessbacher 
> <florian.kroessbacher at gmail.com 
> <mailto:florian.kroessbacher at gmail.com>> wrote:
>
>     hy maby the install hasn't been successfully. look into the
>     installed plugins for that. if there isn't the phone control
>     plugin, go to your program files directory sametim plugins anf
>     delete the com.cisco....phone.control jar anf folders and reinstall.
>
>     ----
>     Florian Kroessbacher
>     gmail: florian.kroessbacher at gmail.com
>     <mailto:florian.kroessbacher at gmail.com>
>
>     Sent from my phone, apologies for any typos.
>
>     Am 20.05.2011 um 16:45 schrieb Ted Nugent <tednugent73 at gmail.com
>     <mailto:tednugent73 at gmail.com>>:
>
>>     I'm working with a user thats just installed the 8.51 PCAP plugin
>>     on sametime 8.51 when we go into Preferences>Cisco>Phone there is
>>     no phone control tab listed? I can't seem to find anything about
>>     this in any forums or in the DOCs? Only thing i can find about it
>>     is one line in the Quick Reference guide says if its not there
>>     then "your administrator may have to enable it". Any ideas why
>>     this may not be showing or how to "enable it"?
>>
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>
>
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