[cisco-voip] Lotus Sametime Phone Control Tab Missing

[Ted Nugent]

It is... we may have figured out the issue. Testing with TAC and the users
today to see if the issue is resolved.. I'll report back afterwards


On Sat, May 21, 2011 at 2:39 PM, Florian Kroessbacher <
florian.kroessbacher at gmail.com> wrote:

>  but it is listed in the installed plugins??
>
> Am 20.05.2011 23:06, schrieb Ted Nugent:
>
> Thanks for the reply. Unfortunately this is the 3rd PC that the plugin has
> been installed on and they are all exhibiting the problem. Any other ideas?
>
>
>
> On Fri, May 20, 2011 at 1:02 PM, Florian Kroessbacher <
> florian.kroessbacher at gmail.com> wrote:
>
>>  hy maby the install hasn't been successfully. look into the installed
>> plugins for that. if there isn't the phone control plugin, go to your
>> program files directory sametim plugins anf delete the
>> com.cisco....phone.control jar anf folders and reinstall.
>>
>> ----
>> Florian Kroessbacher
>> gmail: florian.kroessbacher at gmail.com
>>
>>  Sent from my phone, apologies for any typos.
>>
>> Am 20.05.2011 um 16:45 schrieb Ted Nugent <tednugent73 at gmail.com>:
>>
>>   I'm working with a user thats just installed the 8.51 PCAP plugin on
>> sametime 8.51 when we go into Preferences>Cisco>Phone there is no phone
>> control tab listed? I can't seem to find anything about this in any forums
>> or in the DOCs? Only thing i can find about it is one line in the Quick
>> Reference guide says if its not there then "your administrator may have to
>> enable it". Any ideas why this may not be showing or how to "enable it"?
>>
>>  _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110523/5c02167c/attachment.html>