[cisco-voip] Centralized CUCM with high latency remote sites

Jobe Gates jobe at gatesweb.net
Mon May 23 11:13:55 EDT 2011


I was talking phones as well plus Presence, UM.  What did you do to fix that?

Thanks,
Jobe

On May 23, 2011, at 11:11 AM, Robert Kulagowski <rkulagow at gmail.com> wrote:

> On Fri, May 20, 2011 at 1:47 PM, Jobe Gates <jobe at gatesweb.net> wrote:
>> We are looking at a CUCM redesign and all of our sites are international.
>> Latency to some of them is in the 200+ms.  I'm trying to figure out what
>> options I have for either regionalizing CUCM's or doing CME's and trying to
>> see how to tie services back in.  We are using OCS currently and want to get
>> Presence working.  I'm not sure what capability CME has to hook into a
>> centralized Presence server.
>>
>> Anyone working in an environment like this I'm curious on your design.
>
> Are you talking about just presence, or phone as well?  What we
> discovered is that the TCP handshake is what killed our centralized
> CUCM plan, and was resulting in the clipped initial conversations;
> phone rings, you go off hook and give your greeting, like "Good
> morning, XYZ company, how can I assist you" and what the caller heard
> was "...Z company, how can I assist you?" due to the media path
> between your phone and the gateway taking 700ms to get established.
>
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