[cisco-voip] Subsequent COBRAS Exports fail after first

Jason Aarons (AM) jason.aarons at dimensiondata.com
Mon May 23 13:02:33 EDT 2011


4.2(1)Unity Voicemail Only with dedicated Off box Exchange Message Store. Failover Monitor indicates this server VM01 is Running;Active.
First time I ran COBRAS it found the 985 subscribers and took 1 hr 30 minutes.
===============================================================
Running COBRASExport, version 7.0.106

Running COBRAS Export logged in as: VM\svc_unitymsg
Local Unity version=4.2(1.0)
Local Unity server name=VM01
Local subscriber count=985
Local call handler count=31
Local distribution list count=11
Local interview handler count=2
Local routing rules count=8
Local time=5/17/2011 8:12:10 PM

Second and other times I run COBRAS it doesn't find the subscribers and takes 10 minutes
================================================================
Running COBRASExport, version 7.0.106

Running COBRAS Export logged in as: VM\svc_unitymsg
Local Unity version=4.2(1.0)
Local Unity server name=VM01
Local subscriber count=0
Local call handler count=0
Local distribution list count=0
Local interview handler count=0
Local routing rules count=0
Local time=5/21/2011 7:00:00 PM

Why is COBRAS no longer finding subscribers?
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