[cisco-voip] Caller ID Data

[Jason Burns]

Lisa,

This is definitely something that is controlled by the provider of the PRI.
I've worked with a few customers on this same problem. It's provider
dependent based on the switching equipment they use and the policies they
have in place.

The CUCM will definitely TRY to send out the correct Caller ID of the
calling party.

Some providers don't like the idea of you sending out a call with a Caller
ID you don't own. There is the potential for maliciously spoofing caller ID
if the provider allows you to send out anything, but manipulating caller ID
is a useful part of mobility and call forwarding.

I would say call Verizon and see what they can do to help you out here.

-Jason

On Thu, May 26, 2011 at 10:04 AM, Scott Voll <svoll.voip at gmail.com> wrote:

> unless you have caller ID set on something other then the line eg. route
> group / route list / route pattern.  I would say it's a Verizon setting.
>
> Scott
>
> On Thu, May 26, 2011 at 5:51 AM, Lisa Notarianni <
> notariannil1 at scranton.edu> wrote:
>
>>  Our current version of Call Manager is 7.1.5
>>
>> If a user call forwards their VoIP DN to their cell phone the only Caller
>> ID that is transferred to the cell phone are those that are in our screening
>> tables associated with our PRIs.  Otherwise the default Caller ID data that
>> shows is the generic Circuit ID.  (We have Verizon PRIs.)
>>
>> Is there any way to transfer the original Caller ID data out via Call
>> Manager or would this be a Verizon setting since it is coming in the PRI to
>> the VoIP phone and back out the PRI to the cell phone?
>>
>> Thanks!!
>>
>>
>>
>> --
>>
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>>
>
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