[cisco-voip] CallManager 7.1(5b) Media Check Failed

Wes Sisk wsisk at cisco.com
Wed May 25 09:05:16 EDT 2011


For this set of disks the signing verification is wrong on the disk.  So 
in this scenario there is no real way to verify the disk.  Maybe rip it 
back to ISO and compare md5sum of the original file?

Regards,
Wes

On 5/25/2011 5:32 AM, Schmitz, Daniel wrote:
>
> I recently upgraded a costumers presence server from 6.x to 8.x.
>
> I had a dvd, in a sealed box, from cisco containing the upgrade from 
> 6.x to 7.x.  So I upgraded from 6.x to 7.x with this dvd via the webpage.
>
> After that I wasn't able to activate services (they were GONE on the 
> webpage) and the database seemed to have serious issues.
>
> After that I put the dvd in a server and run a media check and it failed.
>
> So I would not recommend to skip the media check and continue with the 
> installation.
>
> Mit freundlichen Grüßen / Kind Regards
>
> Daniel Schmitz
>
> Senior IT-Specialist
>
> Beschreibung: ccda_smBeschreibung: 
> cid:image002.gif at 01CA72B9.77C69660Beschreibung: 
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> *Von:*cisco-voip-bounces at puck.nether.net 
> [mailto:cisco-voip-bounces at puck.nether.net] *Im Auftrag von *Wes Sisk
> *Gesendet:* Dienstag, 24. Mai 2011 22:39
> *An:* Jason Aarons (AM)
> *Cc:* cisco-voip (cisco-voip at puck.nether.net)
> *Betreff:* Re: [cisco-voip] CallManager 7.1(5b) Media Check Failed
>
> Not quite what I was hoping for:
>
> "Cisco has found  defect CSCtq38640 in which causes this a false error 
> message.  This defect was due to internal systems changes to 
> accommodate dual-layer DVD requirements.  This resulted in incorrect 
> volume labeling, causing software checks to report a false alarm 
> stating the disk contents were invalid.  The workaround is to attend 
> the install and choose to skip the media check. "
>
> Regards,
> Wes
>
> On 5/24/2011 4:23 PM, Jason Aarons (AM) wrote:
>
> This was the canned response for SR 617864095, did they send the right 
> can?
>
> *Unified Communications CD Software Request Cases FAQ*
>
> **
>
> *Document ID: 50450*
>
> http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_qanda_item09186a00802262ed.shtml 
>
>
> *From:*Wes Sisk [mailto:wsisk at cisco.com]
> *Sent:* Tuesday, May 24, 2011 3:34 PM
> *To:* Jason Aarons (AM)
> *Cc:* cisco-voip (cisco-voip at puck.nether.net 
> <mailto:cisco-voip at puck.nether.net>)
> *Subject:* Re: [cisco-voip] CallManager 7.1(5b) Media Check Failed
>
>
>
> There is currently an issue in manufacturing.  TAC has a canned 
> response.  If not, please let me know.
>
> Regards,
> Wes
>
> On 5/24/2011 2:31 PM, Jason Aarons (AM) wrote:
>
> Ordered via PUT CM7.1-K-UPG= , opened the sealed box and slide the DVD 
> into new server.  Ran the Media Check and to my surprise it failed!  
> Contacting TAC.
>
>   
>   
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>
>
> itevomcid
>
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