[cisco-voip] CallManager 7.1(5b) Media Check Failed

Wed May 25 05:32:09 EDT 2011

I recently upgraded a costumers presence server from 6.x to 8.x.
I had a dvd, in a sealed box, from cisco containing the upgrade from 6.x to 7.x.  So I upgraded from 6.x to 7.x with this dvd via the webpage.
After that I wasn't able to activate services (they were GONE on the webpage) and the database seemed to have serious issues.

After that I put the dvd in a server and run a media check and it failed.

So I would not recommend to skip the media check and continue with the installation.

Mit freundlichen Grüßen / Kind Regards

Daniel Schmitz
Senior IT-Specialist
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Von: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] Im Auftrag von Wes Sisk
Gesendet: Dienstag, 24. Mai 2011 22:39
An: Jason Aarons (AM)
Cc: cisco-voip (cisco-voip at puck.nether.net)
Betreff: Re: [cisco-voip] CallManager 7.1(5b) Media Check Failed

Not quite what I was hoping for:

"Cisco has found  defect CSCtq38640 in which causes this a false error message.  This defect was due to internal systems changes to accommodate dual-layer DVD requirements.  This resulted in incorrect volume labeling, causing software checks to report a false alarm stating the disk contents were invalid.  The workaround is to attend the install and choose to skip the media check. "

Regards,
Wes

On 5/24/2011 4:23 PM, Jason Aarons (AM) wrote:
This was the canned response for SR 617864095, did they send the right can?

Unified Communications CD Software Request Cases FAQ

Document ID: 50450

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_qanda_item09186a00802262ed.shtml

From: Wes Sisk [mailto:wsisk at cisco.com]
Sent: Tuesday, May 24, 2011 3:34 PM
To: Jason Aarons (AM)
Cc: cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)
Subject: Re: [cisco-voip] CallManager 7.1(5b) Media Check Failed

There is currently an issue in manufacturing.  TAC has a canned response.  If not, please let me know.

Regards,
Wes

On 5/24/2011 2:31 PM, Jason Aarons (AM) wrote:
Ordered via PUT CM7.1-K-UPG= , opened the sealed box and slide the DVD into new server.  Ran the Media Check and to my surprise it failed!  Contacting TAC.

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