[cisco-voip] Cisco 7940 with THREE LINES
Peter Slow
peter.slow at gmail.com
Wed May 25 14:07:53 EDT 2011
David, Rather =)
On Wed, May 25, 2011 at 2:07 PM, Peter Slow <peter.slow at gmail.com> wrote:
> Robin,
> Are you talkign about using overlay DNs on a phone registered to a
> CME? technically you could have twenty-something DNs on a single
> appearance with this method.
>
> -Peter
>
>
>
> On Wed, May 25, 2011 at 3:55 AM, Robin Clayton
> <Robin.Clayton at rrca.org.uk> wrote:
>> 3 Options as I see it.
>>
>> 1) Remove the users extension and have line 1 5003 and line 2 5002
>> 2) Change the phone for a 7961
>> 3) Make people use one number.
>>
>> Rob
>>
>>
>> ===============================
>> Robin Clayton
>> Network Manager
>> Tel: 01228822075 >>> David Zhars <dzhars at gmail.com> 24/05/2011 17:05 >>>
>> I think because they come in POTS on the 2801. But both numbers are
>> published, so maybe that is why....(sometimes we need to know what
>> number the person called in on).
>>
>> On Tuesday, May 24, 2011, Robin Clayton <Robin.Clayton at rrca.org.uk> wrote:
>>>
>>>
>>>
>>>
>>> Is there a reason Admin has 2 numbers?
>>>
>>> You could translate 5003 to 5002 but you what would you gain over just
>>> making people dial 5002?
>>>
>>> Rob
>>>
>>>
>>>
>>> ===============================
>>> Robin Clayton
>>> Network Manager
>>> Tel: 01228822075 >>> David Zhars <dzhars at gmail.com> 24/05/2011 14:58 >>>
>>> I thought I had sent this a day or so ago, but I must not have!
>>>
>>> I'll try to explain and keep it brief!!
>>>
>>> 2801 in H.323 mode. A call center area, with an administrator out front.
>>> The CC can answer all lines, but should only answer the two admin lines if
>>> admin is not at her desk (they can see through the window). The problem
>>> being that the 7940 on the admin desk uses 1 line for her internal
>>> extension, and I see in CM the 2nd line is assigned connection plar 5002
>>> (which is Admin line 1). How would I direct connection plar 5003 (admin line
>>> 2) to her also?? (Keeping in mind of course that if CC looks through the
>>> window and she's not there, they should pick up the ringing line on their
>>> 7914).
>>>
>>> The way it works now with plar 5002, is it rings in both spots (admin and
>>> CC). We'd like to do the same thing with 5003.
>>>
>>> Thank you!
>>>
>>
>>
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>>
>
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