[cisco-voip] Cisco 7940 with THREE LINES

David Zhars dzhars at gmail.com
Thu May 26 20:12:09 EDT 2011


Peter, I am not sure.  The phone numbers (let's say) are 555-1212 and
555-1213.  they both come in on FXO ports on a 2801 and are routed to
connection plar 5002 and 5003 respectively.  The 5 phones in the call center
(all 7961s) have individual appearances for these lines.  The admin has a
7940, and with one extension being used for internal calls, that leaves me
one more line.  If there is a way to do it, I'd like to know, otherwise it
looks like a 7961 will go on her desk.

On Wed, May 25, 2011 at 1:07 PM, Peter Slow <peter.slow at gmail.com> wrote:

> David, Rather =)
>
> On Wed, May 25, 2011 at 2:07 PM, Peter Slow <peter.slow at gmail.com> wrote:
> > Robin,
> >   Are you talkign about using overlay DNs on a phone registered to a
> > CME? technically you could have twenty-something DNs on a single
> > appearance with this method.
> >
> > -Peter
> >
> >
> >
> > On Wed, May 25, 2011 at 3:55 AM, Robin Clayton
> > <Robin.Clayton at rrca.org.uk> wrote:
> >> 3 Options as I see it.
> >>
> >> 1) Remove the users extension and have line 1 5003 and line 2 5002
> >> 2) Change the phone for a 7961
> >> 3) Make people use one number.
> >>
> >> Rob
> >>
> >>
> >> ===============================
> >> Robin Clayton
> >> Network Manager
> >> Tel: 01228822075 >>> David Zhars <dzhars at gmail.com> 24/05/2011 17:05
> >>>
> >> I think because they come in POTS on the 2801.  But both numbers are
> >> published, so maybe that is why....(sometimes we need to know what
> >> number the person called in on).
> >>
> >> On Tuesday, May 24, 2011, Robin Clayton <Robin.Clayton at rrca.org.uk>
> wrote:
> >>>
> >>>
> >>>
> >>>
> >>> Is there a reason Admin has 2 numbers?
> >>>
> >>> You could translate 5003 to 5002 but you what would you gain over just
> >>> making people dial 5002?
> >>>
> >>> Rob
> >>>
> >>>
> >>>
> >>> ===============================
> >>> Robin Clayton
> >>> Network Manager
> >>> Tel: 01228822075 >>> David Zhars <dzhars at gmail.com> 24/05/2011 14:58
> >>>
> >>> I thought I had sent this a day or so ago, but I must not have!
> >>>
> >>> I'll try to explain and keep it brief!!
> >>>
> >>> 2801 in H.323 mode. A call center area, with an administrator out
> front.
> >>> The CC can answer all lines, but should only answer the two admin lines
> if
> >>> admin is not at her desk (they can see through the window). The problem
> >>> being that the 7940 on the admin desk uses 1 line for her internal
> >>> extension, and I see in CM the 2nd line is assigned connection plar
> 5002
> >>> (which is Admin line 1). How would I direct connection plar 5003 (admin
> line
> >>> 2) to her also?? (Keeping in mind of course that if CC looks through
> the
> >>> window and she's not there, they should pick up the ringing line on
> their
> >>> 7914).
> >>>
> >>> The way it works now with plar 5002, is it rings in both spots (admin
> and
> >>> CC). We'd like to do the same thing with 5003.
> >>>
> >>> Thank you!
> >>>
> >>
> >>
> >> _______________________________________________
> >> cisco-voip mailing list
> >> cisco-voip at puck.nether.net
> >> https://puck.nether.net/mailman/listinfo/cisco-voip
> >>
> >>
> >
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110526/3d0778de/attachment.html>


More information about the cisco-voip mailing list