[cisco-voip] Cisco 7940 with THREE LINES
David Zhars
dzhars at gmail.com
Thu May 26 20:18:11 EDT 2011
Also, phones are registered to CM 8.0 (if that matters)
On Thu, May 26, 2011 at 7:12 PM, David Zhars <dzhars at gmail.com> wrote:
> Peter, I am not sure. The phone numbers (let's say) are 555-1212 and
> 555-1213. they both come in on FXO ports on a 2801 and are routed to
> connection plar 5002 and 5003 respectively. The 5 phones in the call center
> (all 7961s) have individual appearances for these lines. The admin has a
> 7940, and with one extension being used for internal calls, that leaves me
> one more line. If there is a way to do it, I'd like to know, otherwise it
> looks like a 7961 will go on her desk.
>
>
> On Wed, May 25, 2011 at 1:07 PM, Peter Slow <peter.slow at gmail.com> wrote:
>
>> David, Rather =)
>>
>> On Wed, May 25, 2011 at 2:07 PM, Peter Slow <peter.slow at gmail.com> wrote:
>> > Robin,
>> > Are you talkign about using overlay DNs on a phone registered to a
>> > CME? technically you could have twenty-something DNs on a single
>> > appearance with this method.
>> >
>> > -Peter
>> >
>> >
>> >
>> > On Wed, May 25, 2011 at 3:55 AM, Robin Clayton
>> > <Robin.Clayton at rrca.org.uk> wrote:
>> >> 3 Options as I see it.
>> >>
>> >> 1) Remove the users extension and have line 1 5003 and line 2 5002
>> >> 2) Change the phone for a 7961
>> >> 3) Make people use one number.
>> >>
>> >> Rob
>> >>
>> >>
>> >> ===============================
>> >> Robin Clayton
>> >> Network Manager
>> >> Tel: 01228822075 >>> David Zhars <dzhars at gmail.com> 24/05/2011 17:05
>> >>>
>> >> I think because they come in POTS on the 2801. But both numbers are
>> >> published, so maybe that is why....(sometimes we need to know what
>> >> number the person called in on).
>> >>
>> >> On Tuesday, May 24, 2011, Robin Clayton <Robin.Clayton at rrca.org.uk>
>> wrote:
>> >>>
>> >>>
>> >>>
>> >>>
>> >>> Is there a reason Admin has 2 numbers?
>> >>>
>> >>> You could translate 5003 to 5002 but you what would you gain over just
>> >>> making people dial 5002?
>> >>>
>> >>> Rob
>> >>>
>> >>>
>> >>>
>> >>> ===============================
>> >>> Robin Clayton
>> >>> Network Manager
>> >>> Tel: 01228822075 >>> David Zhars <dzhars at gmail.com> 24/05/2011 14:58
>> >>>
>> >>> I thought I had sent this a day or so ago, but I must not have!
>> >>>
>> >>> I'll try to explain and keep it brief!!
>> >>>
>> >>> 2801 in H.323 mode. A call center area, with an administrator out
>> front.
>> >>> The CC can answer all lines, but should only answer the two admin
>> lines if
>> >>> admin is not at her desk (they can see through the window). The
>> problem
>> >>> being that the 7940 on the admin desk uses 1 line for her internal
>> >>> extension, and I see in CM the 2nd line is assigned connection plar
>> 5002
>> >>> (which is Admin line 1). How would I direct connection plar 5003
>> (admin line
>> >>> 2) to her also?? (Keeping in mind of course that if CC looks through
>> the
>> >>> window and she's not there, they should pick up the ringing line on
>> their
>> >>> 7914).
>> >>>
>> >>> The way it works now with plar 5002, is it rings in both spots (admin
>> and
>> >>> CC). We'd like to do the same thing with 5003.
>> >>>
>> >>> Thank you!
>> >>>
>> >>
>> >>
>> >> _______________________________________________
>> >> cisco-voip mailing list
>> >> cisco-voip at puck.nether.net
>> >> https://puck.nether.net/mailman/listinfo/cisco-voip
>> >>
>> >>
>> >
>>
>
>
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