[cisco-voip] Cisco Unified Enterprise Attendant Console

[cips]

This is called customer expectation management, something w're doing a lot
last years ;-)

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of zohaib shabir
Sent: donderdag 26 mei 2011 8:46
To: cisco-voip at puck-nether.net
Subject: [cisco-voip] Cisco Unified Enterprise Attendant Console

 

Hi All,

We have just deployed CUEAC 3.1, and found its be default behavior is not
what an operator of  normal TDM Based console expects. I have two sites
where i have deployed this solution. One is having an Old Siemens Exchange
and other a new Avaya S8700 Exchange, on both cases operators their have
found it contrary to the working of an standard hardware based console and
are not satisfied with it. Do all of you have the same concerns about the
product or are satisfied with the behavior it provides. Looking forward for
some comments.

-- 
Thank and Regards,
Zohaib Shabir

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