[cisco-voip] CDR Missing Data

[Ahmed Elnagar]

CDR defifination changed in CUCM 8.x..if you are using billing system that
was working with an old CUCM version make sure to review the new CDR format.

 

Also are you sure that CDR is enabled on all your call processing servers ?

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Eric Brander
Sent: Friday, May 27, 2011 10:00 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CDR Missing Data

 

New CUCM 8.5 installation. Engineer is busy working on something else so I
thought I'd ask here. When I pull a CDR report it seems to be missing a LOT
of data. None of my test calls are in the export, and most of the items in
the export are missing the originating number or the destination number or
both. Also, the time seems to be GMT instead of local time. 

Are there settings that tell CM what data to put in the CDR? Also, is there
a setting for time zone on exports?

TIA,
Eric

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