[cisco-voip] UCCX 8.0: Best Practice to update an active script
Anthony Kouloglou
akoul at dataways.gr
Mon May 30 13:02:20 EDT 2011
Thanks Rasim,
that is what i was looking for!!
Thanks again.
Anthony
On 30/5/2011 6:35 μμ, Rasim Duric wrote:
>
> Look at this discussion:
>
> https://supportforums.cisco.com/thread/2079251?tstart=0
>
> Rasim Duric
>
> Network Analyst (CCS)
>
> University of Guelph
>
> Guelph, N1G 2W1, ON
>
> 519-824-4120x53146
>
> rduric at uoguelph.ca <mailto:rduric at uoguelph.ca>
>
> *From:*Anthony Kouloglou [mailto:akoul at dataways.gr]
> *Sent:* May-30-11 11:03 AM
> *To:* Rasim Duric
> *Cc:* 'cisco-voip at puck-nether.net'
> *Subject:* Re: [cisco-voip] UCCX 8.0: Best Practice to update an
> active script
>
> But the initial question is:
> "How can i upload a script with a name that already exists in UCCX 8.0
> standard"?
> I cannot refresh anything since i can't upload in the first place.
>
> On 30/5/2011 17:55, Rasim Duric wrote:
>
> When we modify a script we don’t restart the crs engine, we’d just
> refresh the script. Restarting the crs engine affects all other
> applications.
>
> Rasim Duric
>
> Network Analyst (CCS)
>
> University of Guelph
>
> Guelph, N1G 2W1, ON
>
> 519-824-4120x53146
>
> rduric at uoguelph.ca <mailto:rduric at uoguelph.ca>
>
> *From:*Anthony Kouloglou [mailto:akoul at dataways.gr]
> *Sent:* May-30-11 10:45 AM
> *To:* Rasim Duric
> *Cc:* 'cisco-voip at puck-nether.net <mailto:cisco-voip at puck-nether.net>'
> *Subject:* Re: [cisco-voip] UCCX 8.0: Best Practice to update an
> active script
>
> Yes, that is how i do it!
> But then, i have to go to the application that used that script and
> change it there.
> And i have to update all the parameters that are changed!!
> In older CRS versions, it used to automatic stop the crs engine,
> upload the script and then restart the engine.
> But now it just fails!
>
> On 30/5/2011 17:21, Rasim Duric wrote:
>
> Did you try ‘Save As’ a different file name and upload?
>
> Rasim Duric
>
> Network Analyst (CCS)
>
> University of Guelph
>
> Guelph, N1G 2W1, ON
>
> 519-824-4120x53146
>
> rduric at uoguelph.ca <mailto:rduric at uoguelph.ca>
>
> *From:*Anthony Kouloglou [mailto:akoul at dataways.gr]
> *Sent:* May-30-11 10:01 AM
> *To:* Rasim Duric
> *Cc:* 'cisco-voip at puck-nether.net <mailto:cisco-voip at puck-nether.net>'
> *Subject:* Re: [cisco-voip] UCCX 8.0: Best Practice to update an
> active script
>
> Hi Rasim,
> i didn't get it!
> After i validate and save the script from the UCCX editor, i upload it
> to the script.
> There, i get "script already exists, overwrite existing one?
> i choose yes and i get "Error while uploading the file. Please try again."
>
> On 30/5/2011 16:33, Rasim Duric wrote:
>
> The best way is to follow VSURE, i.e. Validate, Save, Upload, Refresh,
> Execute.
>
> Rasim Duric
>
> Network Analyst (CCS)
>
> University of Guelph
>
> Guelph, N1G 2W1, ON
>
> 519-824-4120x53146
>
> rduric at uoguelph.ca <mailto:rduric at uoguelph.ca>
>
> *From:*cisco-voip-bounces at puck.nether.net
> <mailto:cisco-voip-bounces at puck.nether.net>
> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf Of *Anthony
> Kouloglou
> *Sent:* May-30-11 5:18 AM
> *To:* cisco-voip at puck-nether.net <mailto:cisco-voip at puck-nether.net>
> *Subject:* [cisco-voip] UCCX 8.0: Best Practice to update an active script
>
> Hi,
> in my UCCX 8.0 (standard) i often want to perform a change on the
> sctipt of an application.
> But when i try to upload it where the old script is, i choose to
> replace the old one but then i get a fail message.
>
>
> What is the best way to perform it?
>
>
>
>
>
>
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