[cisco-voip] UCCX 8.0: Best Practice to update an active script

[Rasim Duric]

Look at this discussion:



https://supportforums.cisco.com/thread/2079251?tstart=0



Rasim Duric

Network Analyst (CCS)

University of Guelph

Guelph, N1G 2W1, ON

519-824-4120x53146

rduric at uoguelph.ca



From: Anthony Kouloglou [mailto:akoul at dataways.gr]
Sent: May-30-11 11:03 AM
To: Rasim Duric
Cc: 'cisco-voip at puck-nether.net'
Subject: Re: [cisco-voip] UCCX 8.0: Best Practice to update an active script



But the initial question is:
"How can i upload a script with a name that already exists in UCCX 8.0 
standard"?
I cannot refresh anything since i can't upload in the first place.

On 30/5/2011 17:55, Rasim Duric wrote:

When we modify a script we don’t restart the crs engine, we’d just refresh 
the script. Restarting the crs engine affects all other applications.



Rasim Duric

Network Analyst (CCS)

University of Guelph

Guelph, N1G 2W1, ON

519-824-4120x53146

rduric at uoguelph.ca



From: Anthony Kouloglou [mailto:akoul at dataways.gr]
Sent: May-30-11 10:45 AM
To: Rasim Duric
Cc: 'cisco-voip at puck-nether.net'
Subject: Re: [cisco-voip] UCCX 8.0: Best Practice to update an active script



Yes, that is how i do it!
But then, i have to go to the application that used that script and change 
it there.
And i have to update all the parameters that are changed!!
In older CRS versions, it used to automatic stop the crs engine, upload the 
script and then restart the engine.
But now it just fails!



On 30/5/2011 17:21, Rasim Duric wrote:

Did you try ‘Save As’ a different file name and upload?



Rasim Duric

Network Analyst (CCS)

University of Guelph

Guelph, N1G 2W1, ON

519-824-4120x53146

rduric at uoguelph.ca



From: Anthony Kouloglou [mailto:akoul at dataways.gr]
Sent: May-30-11 10:01 AM
To: Rasim Duric
Cc: 'cisco-voip at puck-nether.net'
Subject: Re: [cisco-voip] UCCX 8.0: Best Practice to update an active script



Hi Rasim,
i didn't get it!
After i validate and save the script from the UCCX editor, i upload it to 
the script.
There, i get "script already exists, overwrite existing one?
i choose yes and i get "Error while uploading the file. Please try again."

On 30/5/2011 16:33, Rasim Duric wrote:

The best way is to follow VSURE, i.e. Validate, Save, Upload, Refresh, 
Execute.



Rasim Duric

Network Analyst (CCS)

University of Guelph

Guelph, N1G 2W1, ON

519-824-4120x53146

rduric at uoguelph.ca



From: cisco-voip-bounces at puck.nether.net 
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Anthony Kouloglou
Sent: May-30-11 5:18 AM
To: cisco-voip at puck-nether.net
Subject: [cisco-voip] UCCX 8.0: Best Practice to update an active script



Hi,
in my UCCX 8.0 (standard) i often want to perform a change on the sctipt of 
an application.
But when i try to upload it where the old script is, i choose to replace the 
old one but then i get a fail message.


What is the best way to perform it?








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