[cisco-voip] Reporting on Cfwd state?

Robert Kulagowski rkulagow at gmail.com
Tue Nov 8 20:31:38 EST 2011


On Tue, Nov 8, 2011 at 3:45 PM, Scott Voll <svoll.voip at gmail.com> wrote:
> is there any way to report on Call Forward State?
> we have an issue where people are hiding behind VM.  any ideas?  we are
> still on CM 7.1 so some thought has went into AC but it would be a VERY
> MANUAL reporting (open to other issues)
> All I can think of is creating some CTI application, or Mining through CM
> logs.  Any other ideas?  Less costly and time consuming?

If you mine the logs, couldn't you see how long it takes for the
incoming call to get transferred to the VM pilot?  I'm assuming that a
CFA would have an almost "instant" second leg...



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