[cisco-voip] IP Phone service problem

Ryan Ratliff rratliff at cisco.com
Fri Nov 11 15:58:39 EST 2011


Take the address for the IP phone service you are trying to access and see if it comes up from a PC browser.

To rule out the memory you should bump the CUCM up and see if the services start working.  I really doubt all of the services will come up with that little of memory and if they do it will be swapping like crazy.

-Ryan

On Nov 9, 2011, at 9:33 AM, Abebe Amare wrote:

Hello guys,

I have setup a lab environment on VMWare and installed CUCM and UCCX on it. The computer I installed the VM has a 2 GB RAM so I downgraded the configuration of the CUCM to 512 MB and that of UCCX to 1 GB. The problem is that when I press the services button on the CIPC, it says requesting and stays forever.
I am not using DNS names in the enterprise parameter for the services menu and I followed the guidelines for the URL of the IP Phone Agent service.

CIPC version   = 2.1.4
CUCM version = 6.1.2.1000-13
UCCX version  = 7.0(1)_Build168

thanks in Advance

Abebe

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