[cisco-voip] IP Phone service problem

[Abebe Amare]

Hi Ryan,

I was getting a lot of error on the event viewer of the UCCX for
DirAccessSynSvr process and I could not start the CAD application on my
laptop. I did a reinstall of the OS and the UCCX application. After that
the IPPA service started working on my phone.

Thank you all for the support.

Abebe

On Fri, Nov 11, 2011 at 11:58 PM, Ryan Ratliff <rratliff at cisco.com> wrote:

> Take the address for the IP phone service you are trying to access and see
> if it comes up from a PC browser.
>
> To rule out the memory you should bump the CUCM up and see if the services
> start working.  I really doubt all of the services will come up with that
> little of memory and if they do it will be swapping like crazy.
>
>  -Ryan
>
> On Nov 9, 2011, at 9:33 AM, Abebe Amare wrote:
>
> Hello guys,
>
> I have setup a lab environment on VMWare and installed CUCM and UCCX on
> it. The computer I installed the VM has a 2 GB RAM so I downgraded the
> configuration of the CUCM to 512 MB and that of UCCX to 1 GB. The problem
> is that when I press the services button on the CIPC, it says requesting
> and stays forever.
> I am not using DNS names in the enterprise parameter for the services menu
> and I followed the guidelines for the URL of the IP Phone Agent service.
>
> CIPC version   = 2.1.4
> CUCM version = 6.1.2.1000-13
> UCCX version  = 7.0(1)_Build168
>
> thanks in Advance
>
> Abebe
>
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>
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