[cisco-voip] Clearing a hung/active SIP Call

[Nyman, Eric]

We are grasping for help but we are wondering if anyone knows a way to
clear a hung SIP call. We've tried all the normal methods of "clear call
voice causecode 1 (called-number, calling-number, id, long-dur-call, and
media-inactive) but nothing clears the call. TAC says our only option is
a reboot but we can't because of the active data network. The reason to
clear this call is because it will not allow us to enter the bind
statements in the SIP configuration.

 

This is the call.

LPPCC-GW-03#show call active voice brief

 

Telephony call-legs: 0

SIP call-legs: 1

H323 call-legs: 0

Call agent controlled call-legs: 0

SCCP call-legs: 0

Multicast call-legs: 0

Total call-legs: 1

265C : 12558 70976380ms.1 +-1 pid:102 Originate xxxxxxxxxx connecting

 dur 00:00:00 tx:0/0 rx:0/0

 IP 0.0.0.0:0 SRTP: off rtt:0ms pl:0/0ms lost:0/0/0 delay:0/0/0ms
g711ulaw TextRelay: off

 media inactive detected:n media contrl rcvd:n/a timestamp:n/a

 long duration call detected:n long duration call duration:n/a
timestamp:n/a

 

 

Telephony call-legs: 0

SIP call-legs: 1

H323 call-legs: 0

Call agent controlled call-legs: 0

SCCP call-legs: 0

Multicast call-legs: 0

Total call-legs: 1

 



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