[cisco-voip] Clearing a hung/active SIP Call

Lelio Fulgenzi lelio at uoguelph.ca
Mon Nov 21 10:33:41 EST 2011


Are you filtering the IP address in your message? Or is it really 0.0.0.0? I'm just thinking maybe you could apply an ACL temporarily? Something simple like a deny to/from the IP and a permit all. 

Sent from my iPhone

On Nov 21, 2011, at 10:27 AM, "Nyman, Eric" <enyman at mdmercy.com> wrote:

> We are grasping for help but we are wondering if anyone knows a way to clear a hung SIP call. We’ve tried all the normal methods of “clear call voice causecode 1 (called-number, calling-number, id, long-dur-call, and media-inactive) but nothing clears the call. TAC says our only option is a reboot but we can’t because of the active data network. The reason to clear this call is because it will not allow us to enter the bind statements in the SIP configuration.
>  
> This is the call.
> LPPCC-GW-03#show call active voice brief
>  
> Telephony call-legs: 0
> SIP call-legs: 1
> H323 call-legs: 0
> Call agent controlled call-legs: 0
> SCCP call-legs: 0
> Multicast call-legs: 0
> Total call-legs: 1
> 265C : 12558 70976380ms.1 +-1 pid:102 Originate xxxxxxxxxx connecting
>  dur 00:00:00 tx:0/0 rx:0/0
>  IP 0.0.0.0:0 SRTP: off rtt:0ms pl:0/0ms lost:0/0/0 delay:0/0/0ms g711ulaw TextRelay: off
>  media inactive detected:n media contrl rcvd:n/a timestamp:n/a
>  long duration call detected:n long duration call duration:n/a timestamp:n/a
>  
>  
> Telephony call-legs: 0
> SIP call-legs: 1
> H323 call-legs: 0
> Call agent controlled call-legs: 0
> SCCP call-legs: 0
> Multicast call-legs: 0
> Total call-legs: 1
>  
> 
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