[cisco-voip] Updated UCCX 8.5 Agents Not Displayed on Cisco Supervisor Desktop?

[Jason Aarons (AM)]

Agents Not Displayed on Cisco Supervisor Desktop
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a008035309f.shtml

I wish this could get updated for UCCX 8.5, port  59201 is not on the Port Utilization Guide for Cisco Unified Contact Center Express, Release 8.5(1).

What port replaced 59201 that would cause the Agent to disappear from CSD when using UCCX 8.5(1)SU2? Works fine in the LAN, however we are testing a new VPN Client and it appears the ports are blocked as the Agent keeps disappearing from Supervisor.



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