[cisco-voip] Error Cisco CTIOS

Simon Nhlapo (ZA) simon.nhlapo at dimensiondata.com
Tue Nov 22 12:40:45 EST 2011


   Hi all

We have been having problems over the past few weeks with the CTIOS hanging in the afternoons. By going through the CTIOS logs on the PC, this is what we found. Please can you provide further insight as to what event the CTIOS is waiting for?


11/15/11 18:49:55.110  3892  CTIOSSoftphone  Thd(3432)  CilEventSink::OnEvent, MsgWaitForMultipleObjectsEx returned 102 while waiting
                for mutex
11/15/11 18:49:55.110  3892  CTIOSSoftphone  Thd(3432)  ObjectId = agent.5000.73164 , Enablement Mask = 201b0000
11/15/11 18:50:10.110  3892  CTIOSSoftphone  Thd(3432)  CilEventSink::OnEvent, MsgWaitForMultipleObjectsEx returned 102 while waiting
                for event
11/15/11 18:50:25.110  3892  CTIOSSoftphone  Thd(3432)  CilEventSink::OnEvent, MsgWaitForMultipleObjectsEx returned 102 while waiting
                for mutex
11/15/11 18:50:40.111  3892  CTIOSSoftphone  Thd(3432)  CilEventSink::OnEvent, MsgWaitForMultipleObjectsEx returned 102 while waiting
                for event
11/15/11 18:50:48.298  3892  CTIOSSoftphone  Thd(1280)  Removing SkillGroup 73913 from statistics list (tPrev = 1321375780, tCur = 0,
                tTO = 1321375848, tThresh = 0)
11/15/11 18:50:48.298  3892  CTIOSSoftphone  Thd(1280)  Removing SkillGroup 73913 from statistics list (tPrev = 1321375780, tCur = 0,
                tTO = 1321375848, tThresh = 0)
11/15/11 18:51:08.783  3892  CTIOSSoftphone  Thd(3432)  CilEventSink::OnEvent, MsgWaitForMultipleObjectsEx returned 102 while waiting
                for event
11/15/11 18:51:23.783  3892  CTIOSSoftphone  Thd(3432)  CilEventSink::OnEvent, MsgWaitForMultipleObjectsEx returned 102 while waiting
                for event
11/15/11 18:51:38.783  3892  CTIOSSoftphone  Thd(3432)  CilEventSink::OnEvent, MsgWaitForMultipleObjectsEx returned 102 while waiting
                for event
11/15/11 18:51:53.783  3892  CTIOSSoftphone  Thd(3432)  CilEventSink::OnEvent, MsgWaitForMultipleObjectsEx returned 102 while waiting
                for event
11/15/11 18:52:08.783  3892  CTIOSSoftphone  Thd(3432)  CilEventSink::OnEvent, MsgWaitForMultipleObjectsEx returned 102 while waiting
                for event
11/15/11 18:52:23.783  3892  CTIOSSoftphone  Thd(3432)  CilEventSink::OnEvent, MsgWaitForMultipleObjectsEx returned 102 while waiting
                for event
11/15/11 18:52:38.783  3892  CTIOSSoftphone  Thd(3432)  CilEventSink::OnEvent, MsgWaitForMultipleObjectsEx returned 102 while waiting
                for event
11/15/11 18:52:53.783  3892  CTIOSSoftphone  Thd(3432)  CilEventSink::OnEvent, MsgWaitForMultipleObjectsEx returned 102 while waiting
                for event
11/15/11 18:53:04.830  3892  CTIOSSoftphone  Thd(1280)  Removing SkillGroup 73913 from statistics list (tPrev = 1321375848, tCur = 0,
                tTO = 1321375984, tThresh = 0)
11/15/11 18:53:04.830  3892  CTIOSSoftphone  Thd(1280)  Removing SkillGroup 73913 from statistics list (tPrev = 1321375848, tCur = 0,
                tTO = 1321375984, tThresh = 0)
11/15/11 18:53:19.862  3892  CTIOSSoftphone  Thd(3432)  CilEventSink::OnEvent, MsgWaitForMultipleObjectsEx returned 102 while waiting
                for event
11/15/11 18:53:34.862  3892  CTIOSSoftphone  Thd(3432)  CilEventSink::OnEvent, MsgWaitForMultipleObjectsEx returned 102 while waiting
                for event
11/15/11 18:53:49.862  3892  CTIOSSoftphone  Thd(3432)  CilEventSink::OnEvent, MsgWaitForMultipleObjectsEx returned 102 while waiting
                for event
11/15/11 18:54:04.862  3892  CTIOSSoftphone  Thd(3432)  CilEventSink::OnEvent, MsgWaitForMultipleObjectsEx returned 102 while waiting
                for event
11/15/11 18:54:19.862  3892  CTIOSSoftphone  Thd(3432)  CilEventSink::OnEvent, MsgWaitForMultipleObjectsEx returned 102 while waiting
                for event
11/15/11 18:54:34.862  3892  CTIOSSoftphone  Thd(3432)  CilEventSink::OnEvent, MsgWaitForMultipleObjectsEx returned 102 while waiting
                for event
11/15/11 18:54:44.815  3892  CTIOSSoftphone  Thd(1280)  Removing SkillGroup 73913 from statistics list (tPrev = 1321375984, tCur = 0,
                tTO = 1321376084, tThresh = 0)
11/15/11 18:54:44.815  3892  CTIOSSoftphone  Thd(1280)  Removing SkillGroup 73913 from statistics list (tPrev = 1321375984, tCur = 0,
                tTO = 1321376084, tThresh = 0)

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