[cisco-voip] UCCX 8 Engine Keeps stopping

Nick csvoip at googlemail.com
Thu Nov 24 04:35:31 EST 2011


Hi Erick

I have logged a tac case for this and tac have confirmed its a java memory
leak causing the issue, this is with 8.6.2a CUCM and 8.5.1 SU2 UCCX as
these are the latest versions for both products, I am curently waiting on
TAC, the have logged a defect to the BU and waiting form them to provide
fix, not a good situation for me.

My case is not the only one they have open for this defect either.

Regards

Nick

On 23 November 2011 06:18, Erick <erickbee at gmail.com> wrote:

> Licenses valid? I remember having that before getting the valid license
> files in email.
>
> Sent from my iPad
>
> On Nov 22, 2011, at 10:40 AM, Eric Butcher <Eric.Butcher at cdw.com> wrote:
>
> > Can you more narrowly define stopping?  Is it going into partial service
> or is the Engine literally going into the SHUTDOWN / STOPPED state?
> >
> > Eric Butcher | CDW Professional Services
> > P 317.569.4282 (SNR) |   eric.butcher at cdw.com
> >
> >
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] On Behalf Of Erick
> > Sent: Tuesday, November 22, 2011 8:58 AM
> > To: Nick
> > Cc: cisco-voip at puck.nether.net
> > Subject: Re: [cisco-voip] UCCX 8 Engine Keeps stopping
> >
> > Do you have all of the accounts created on  CM?  Correct passwords?
>  Correct CTI managers?
> >
> > On Nov 22, 2011, at 6:04 AM, Nick <csvoip at googlemail.com> wrote:
> >
> >> Hi all
> >>
> >> I have just built a new UCCX  server on 8.5.1 SU2, I have done the pre
> configuration but I am having an issue with the UCCX Engine that keeps
> shutting down, everytime I start the service again after a few minutes it
> keeps stopping, anyone come across this before and got any ideas?
> >>
> >> Regards
> >>
> >> Nick
> >> _______________________________________________
> >> cisco-voip mailing list
> >> cisco-voip at puck.nether.net
> >> https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> > _______________________________________________
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> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
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>
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