[cisco-voip] UCCX 8 Engine Keeps stopping

[Erick B.]

That's good to know, whats the bug id? Is the java memory leak on UCCX or CUCM?

I've done 2-3 updates to UCCX 8.5.1 SU2 so far without that problem.
Still have the odd issues on Agent desktops occuring now and then
though that weren't present before 8.x versions.

On Thu, Nov 24, 2011 at 3:35 AM, Nick <csvoip at googlemail.com> wrote:
> Hi Erick
>
> I have logged a tac case for this and tac have confirmed its a java memory
> leak causing the issue, this is with 8.6.2a CUCM and 8.5.1 SU2 UCCX as these
> are the latest versions for both products, I am curently waiting on TAC, the
> have logged a defect to the BU and waiting form them to provide fix, not a
> good situation for me.
>
> My case is not the only one they have open for this defect either.
>
> Regards
>
> Nick
>
> On 23 November 2011 06:18, Erick <erickbee at gmail.com> wrote:
>>
>> Licenses valid? I remember having that before getting the valid license
>> files in email.
>>
>> Sent from my iPad
>>
>> On Nov 22, 2011, at 10:40 AM, Eric Butcher <Eric.Butcher at cdw.com> wrote:
>>
>> > Can you more narrowly define stopping?  Is it going into partial service
>> > or is the Engine literally going into the SHUTDOWN / STOPPED state?
>> >
>> > Eric Butcher | CDW Professional Services
>> > P 317.569.4282 (SNR) |   eric.butcher at cdw.com
>> >
>> >
>> > -----Original Message-----
>> > From: cisco-voip-bounces at puck.nether.net
>> > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Erick
>> > Sent: Tuesday, November 22, 2011 8:58 AM
>> > To: Nick
>> > Cc: cisco-voip at puck.nether.net
>> > Subject: Re: [cisco-voip] UCCX 8 Engine Keeps stopping
>> >
>> > Do you have all of the accounts created on  CM?  Correct passwords?
>> >  Correct CTI managers?
>> >
>> > On Nov 22, 2011, at 6:04 AM, Nick <csvoip at googlemail.com> wrote:
>> >
>> >> Hi all
>> >>
>> >> I have just built a new UCCX  server on 8.5.1 SU2, I have done the pre
>> >> configuration but I am having an issue with the UCCX Engine that keeps
>> >> shutting down, everytime I start the service again after a few minutes it
>> >> keeps stopping, anyone come across this before and got any ideas?
>> >>
>> >> Regards
>> >>
>> >> Nick
>> >> _______________________________________________
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>> >> cisco-voip at puck.nether.net
>> >> https://puck.nether.net/mailman/listinfo/cisco-voip
>> >
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>> >
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>
>