[cisco-voip] Forward to Voice mail: Version 2.0

[Wellnitz, Erick A.]

DND is another option along the same lines.

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Voll
Sent: Monday, October 03, 2011 10:10 AM
To: Brandon Kovach
Cc: voip
Subject: Re: [cisco-voip] Forward to Voice mail: Version 2.0

other fixes:  TRAINING.

have the teachers CFA to VM.

Give the teachers the idivert key and allow them to forward to VM upon call

or create a *extension to VM and have the secretaries forward to that, so it goes to the teachers VM rather than ringing at the phone in the class room.

YMMV

Scott
On Mon, Oct 3, 2011 at 7:35 AM, Brandon Kovach <bkovach at logrog.net<mailto:bkovach at logrog.net>> wrote:
The kluge of voice mail being acknowledged, perhaps I can re-train the secretaries and solve the issue via another hammer.

ON our phones (7940, 41, and 61s), when a call is active and the handset is off hook, there is a button that reads "TrnsfVM".  It would appear that means "Transfer Voice Mail".  however, when it's pressed, the phone displays "That key is not active here".

Any suggestions on how to fix that?

I believe if I could push that info to the secretary, then the voice mail issue may resolve itself without the ToD problems.

Bk

--
Brandon Kovach
Director of Technology
Logan-Rogersville Schools

----------------------------------------------------------------
Logan Rogersville Schools,  http://www.logrog.net

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