[cisco-voip] Cisco IP Communicator

Matthew Loraditch MLoraditch at heliontechnologies.com
Wed Oct 5 09:17:13 EDT 2011


I had this on a user and had to completely uninstall reinstall.



Matthew Loraditch, CCVP, CCNA, CCDA
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From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike King
Sent: Wednesday, October 05, 2011 9:13 AM
To: Cisco VoIPoE List
Subject: [cisco-voip] Cisco IP Communicator

I have one user, that this has happened to three times.

She launches CIPC and all she gets is the phone template, with a black screen.

If I goto her profile, and delete under local settings and application data the Cisco folders, the phone will behave normally.  Till a day or two later, it will happen again.

Any ideas on what I can look at?
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