[cisco-voip] FW: 911 call routing from Unity

Rossella Mariotti-Jones rossella.mariotti.jones at chemeketa.edu
Thu Oct 6 13:19:52 EDT 2011


most of them are at our main campus, but we have them in other remote
locations as well, all the locations have their own dedicated local 911
lines.

rossella mariotti-jones | information technology | desk 503-589-7775 | cell
503-576-9696 | rossella.mariotti.jones at chemeketa.edu



On Wed, Oct 5, 2011 at 4:24 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> How many of these ring down phones are they? How many locations?
>
> Sent from my iPhone
>
> On Oct 5, 2011, at 7:11 PM, "Patty Mangers" <patty.mangers at chemeketa.edu>
> wrote:
>
> ** **
>
> ** **
>
> ** **
>
> ** **
>
> ringdown phone****
>
> user picks up and gets a pre-recorded message:****
>
> "for emergency: dial 911 now!****
>
> press 1 for X****
>
> press 2 for Y****
>
> press 3 for Z"****
>
>  ****
>
> user presses 911****
>
> call transfers to a call handler that 'rings extension' 911 and therefore
> call goes out of one of our voicemail ports with a CSS that includes a few
> of our 911 partitions (with siteA first) so the 911 call goes out
> through siteA's gateway giving the PSAP the incorrect location of the
> caller. ****
>
>
> Patty Mangers****
>
> Telephone Systems****
>
> Chemeketa Community College****
>
> 503.399.7769****
>
> patty.mangers at chemeketa.edu****
>
> ** **
>
> On Wed, Oct 5, 2011 at 2:31 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:*
> *** <lelio at uoguelph.ca>
>
> You might be able to using routing rules to send calls to a specific call
> handler based on calling number so that it sends the call to a specific 911
> route pattern using a prefix and then mark that call with the appropriate
> external mask so the right address shows up.
>
> This is not scalable unless all your extensions are in a certain range at
> each location. Of course, if you have lots of location DIDs, again, not
> scalable.
>
> Can you give us an example of how things are being used now?
>
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
> ****
> ------------------------------
>
> *From: *"Patty Mangers" <patty.mangers at chemeketa.edu>
> *To: *cisco-voip at puck.nether.net
> *Sent: *Wednesday, October 5, 2011 4:49:24 PM
> *Subject: *[cisco-voip] 911 call routing from Unity****<cisco-voip at puck.nether.net><patty.mangers at chemeketa.edu>
>
> ** **
>
> We have several call handlers (Unity 5.0(1)) that besides caller input
> options need to be able to make a 911 call.  Our current programming will
> route the calls to 911 but with incorrect addresses.  There must be a way to
> program so that each location will deliver the correct address to PSAP.
> Anyone have any suggestions?****
>
>  ****
>
> Thanks!****
>
>  ****
>
> Patty Mangers****
>
> Telephone Systems****
>
> Chemeketa Community College****
>
> 503.399.7769****
>
> patty.mangers at chemeketa.edu**** <patty.mangers at chemeketa.edu>
>
>  ****
>
> ** **
>
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