[cisco-voip] FW: 911 call routing from Unity

[Lelio Fulgenzi]

How many of these ring down phones are they? How many locations?

Sent from my iPhone

On Oct 5, 2011, at 7:11 PM, "Patty Mangers" <patty.mangers at chemeketa.edu> wrote:

>  
> 
>  
> 
>  
> 
>  
> 
> ringdown phone
> 
> user picks up and gets a pre-recorded message:
> 
> "for emergency: dial 911 now!
> 
> press 1 for X
> 
> press 2 for Y
> 
> press 3 for Z"
> 
>  
> 
> user presses 911
> 
> call transfers to a call handler that 'rings extension' 911 and therefore call goes out of one of our voicemail ports with a CSS that includes a few of our 911 partitions (with siteA first) so the 911 call goes out through siteA's gateway giving the PSAP the incorrect location of the caller. 
> 
> 
> Patty Mangers
> 
> Telephone Systems
> 
> Chemeketa Community College
> 
> 503.399.7769
> 
> patty.mangers at chemeketa.edu
> 
>  
> 
> On Wed, Oct 5, 2011 at 2:31 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
> 
> You might be able to using routing rules to send calls to a specific call handler based on calling number so that it sends the call to a specific 911 route pattern using a prefix and then mark that call with the appropriate external mask so the right address shows up.
> 
> This is not scalable unless all your extensions are in a certain range at each location. Of course, if you have lots of location DIDs, again, not scalable.
> 
> Can you give us an example of how things are being used now?
> 
> 
> 
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it. 
>                               - LFJ (with apologies to Mr. Popeil)
> 
> 
> From: "Patty Mangers" <patty.mangers at chemeketa.edu>
> To: cisco-voip at puck.nether.net
> Sent: Wednesday, October 5, 2011 4:49:24 PM
> Subject: [cisco-voip] 911 call routing from Unity
> 
>  
> 
> We have several call handlers (Unity 5.0(1)) that besides caller input options need to be able to make a 911 call.  Our current programming will route the calls to 911 but with incorrect addresses.  There must be a way to program so that each location will deliver the correct address to PSAP.  Anyone have any suggestions?
> 
>  
> 
> Thanks!
> 
>  
> 
> Patty Mangers
> 
> Telephone Systems
> 
> Chemeketa Community College
> 
> 503.399.7769
> 
> patty.mangers at chemeketa.edu
> 
>  
> 
>  
> 
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
> 
> 
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
> 
>  
> 
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20111005/f7954f00/attachment.html>