[cisco-voip] Phones-Life expectancy

[Wellnitz, Erick A.]

Design you network correctly and have a spare access switch in stock.  Most you should lose from a hardware failure is an access switch.  Had worse happen on a Nortel.  It had a hardware problem and it went down hard.

It all goes back to proper design.

On Oct 7, 2011, at 12:51 AM, "SouthEastTexasTelecom" <SETXTelecom at att.net<mailto:SETXTelecom at att.net>> wrote:

BUT lose the IP network and you are DEAD in the water….A writer for the Houston Chronicle (Ken Hoffman) has U Verse at his home..it went dead…ALL of it…he complained he could not call to complain his internet and TV was out…he dropped U Verse the next day…it was NOT due to a fiber cut

What happened to redundancy and NOT putting all your eggs in one basket???

Chris

From: Wellnitz, Erick A. [mailto:erick.wellnitz at kattenlaw.com]
Sent: Thursday, October 06, 2011 2:42 PM
To: Rick Gilliam; SouthEast Texas Telecom; 'Nate VanMaren'; 'Mark Pratt'; <mailto:cisco-voip at puck.nether.net> cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: RE: [cisco-voip] Phones-Life expectancy

While these old systems may be rock solid (as can Cisco with a good design) We’ve replaced two Nortel and are in the process of replacing a Siemens/ROLM system.

There are many compelling reasons to stay with an old system but there are also many compelling reasons to switch to your VoIP system of choice.

Single wire to the desktop
Integration with Exchange and Outlook.
No gigantic rat’s nest of cross connects from 66 or 110 blocks.
XML Apps
The phones are no longer ‘dumb’ endpoints
The most adored feature from many of our end users is the BLF.
You can fit an entire VoIP solution in one rack opposed to the monstrosities these ‘old’ PBX systems are


Honestly, 12 years is good for what the devices do.  Would any of you expect a 12 year lifespan from your smartphone?

.nether.net] On Behalf Of Rick Gilliam
Sent: Thursday, October 06, 2011 1:09 PM
To: SouthEast Texas Telecom; 'Nate VanMaren'; 'Mark Pratt'; <mailto:cisco-voip at puck.nether.net> cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Phones-Life expectancy

Agreed Chris as I have ROLM single and Multi-nodes that approach the 30 year acid test and continue to chug right along like the day they were installed Sir.
Rick G

From: SouthEast Texas Telecom <SETXTELECOM at att.net<mailto:SETXTELECOM at att.net>>
To: 'Nate VanMaren' <VanMarenNP at ldschurch.org<mailto:VanMarenNP at ldschurch.org>>; 'Mark Pratt' <Mark.Pratt at wageworks.com<mailto:Mark.Pratt at wageworks.com>>; <mailto:cisco-voip at puck.nether.net> cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Sent: Thursday, October 6, 2011 1:58 PM
Subject: Re: [cisco-voip] Phones-Life expectancy
Which is POOR….an Avaya,  ROLM or Nortel will last 15-20 years…POOR ROI!!!!

Chris

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nate VanMaren
Sent: Thursday, October 06, 2011 11:58 AM
To: Mark Pratt; <mailto:cisco-voip at puck.nether.net> cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Phones-Life expectancy

A Cisco product manager for the some of the phones said they design the phones to last 10-12 years of normal use.

-Nate

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mark Pratt
Sent: Thursday, October 06, 2011 10:48 AM
To: <mailto:cisco-voip at puck.nether.net> cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] Phones-Life expectancy

All,

Anyone got any input into average life expectancy of the 79XX series of phones?
We have had our 7960’s now for about 5 years and starting to see an upturn in the number of units experiencing failures of different types (and yes they are EOL).
Any input on newer models?
I have been googling but did not find any info. I know environment/users have a lot to do with it. Just trying to get a “average” if possible.

Thanks
Mark


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