[cisco-voip] UCCX Historical and Repository DB Mismatch

shary shary shaary1 at hotmail.com
Thu Oct 20 12:05:55 EDT 2011


i checked the SQL version of both CRA DB and its same but still facing the same issue . I have upgraded the OS which also changes the version of Engine DB now how can i match them back.

Regards,
Sheeraz Saeed lodhi.


From: shaary1 at hotmail.com
To: cisco-voip at puck.nether.net
Date: Fri, 14 Oct 2011 07:44:03 +0000
Subject: Re: [cisco-voip] UCCX Historical and Repository DB Mismatch








sorry forgot to attach error

Regards,
Sheeraz Saeed lodhi.


From: shaary1 at hotmail.com
To: cisco-voip at puck.nether.net
Date: Fri, 14 Oct 2011 06:47:14 +0000
Subject: [cisco-voip] UCCX Historical and Repository DB Mismatch








Hi folks,

i have uccx solution in production suddenly our customer compalined they are not able to see the data in Historical report while investigating we found one server is able to generate the reports while the Subcirber is having issue. In order to re-synch the DB i De-activated the Agent, Historical and Repository DB from Datastore and then try to activate them again. But now when i am trying to activate them again it is displaying me the attached error. I restarted both the servers' Node manager service as well but no success. Any idea how can i match the DBs again. 


 

Br

 		 	   		  

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