[cisco-voip] Monitor Two VM boxes/extensions
Lelio Fulgenzi
lelio at uoguelph.ca
Wed Oct 26 14:11:20 EDT 2011
If 1510 is an alternate extension on 1500 VM box, then that is working as designed. Calls to alternate extensions will always ring the primary.
If this is not the case, you'll have to provide additional information.
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Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
- LFJ (with apologies to Mr. Popeil)
----- Original Message -----
From: "David Zhars" <dzhars at gmail.com>
To: "Lelio Fulgenzi" <lelio at uoguelph.ca>, cisco-voip at puck.nether.net
Sent: Wednesday, October 26, 2011 2:00:13 PM
Subject: Re: [cisco-voip] Monitor Two VM boxes/extensions
OK, so I am back with this issue! Now I have another problem....
When you dial our main number from outside, and enter extension 1510, it is ringing him on 1500. Any reason what that would be?
Thanks.
On Mon, Oct 17, 2011 at 2:16 PM, Lelio Fulgenzi < lelio at uoguelph.ca > wrote:
Another method to deliver 'secret' extensions is to use *XX codes via translations. This way, you don't have special search spaces. Everyone can dial the secret extension by dialing the prefix. Only the translations need to have access to the secret partition.
Sent from my iPhone
On Oct 17, 2011, at 3:04 PM, Chris Martin < clm.ccie at gmail.com > wrote:
One solution would be to setup IP Manager Assistant (IPMA), it has two different modes of setting it up you can find setup guides in the UCM Features and Services Guide. You could do a "fake" extension through cti/dn and call forward all to the secretary but that has its own downfalls.
Another way would be through use of partitions and calling search spaces. Could create a 1500 DN for the secretary in an internal partition, then a 1500 for manager in his own partition, which only mwi and his secretary can call directly. That keeps from people calling the manager directly, yet when they call 1500 it goes to the secretary.
HTH,
Chris
On Mon, Oct 17, 2011 at 1:01 PM, David Zhars < dzhars at gmail.com > wrote:
I have a user, he has ext 1500. But he gets a lot of calls, so he CfwdAll to his secretary. Then we made him a second extension, 1510, so when she gets a call and he wants to deal with it, she can transfer to 1510. Of course if he doesn't answer it, then he has voicemail in his 1510 box, as well as the ones the secretary forwards to 1500.
Is there a nicer way to do this? Can't I make 1500 sort of a "fake" extension that will always ring at the secretary, and "John" would only have to check 1510 for voicemails? UCM 8.0 and Unity 8.0
Dave
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