[cisco-voip] RTMT > Collect Files > returns file when nothing for that date/time range exist

Jason Aarons (AM) jason.aarons at dimensiondata.com
Tue Sep 6 13:01:02 EDT 2011


Using RTMT 8.7(00) >Tools > Trace and Log Central > Collect Files

Enter a date from last week where the files won't exist (already overwritten), hit Finish.  RTMT will gather some random sdi/sdl file and download. Open that ccmtrace file it has nothing to do with the date/time range you selected.

I finally used Remote Browse to ascertain no such file existed for that date/time range. Why does RTMT not report back no such file exists with that date/time range vs downloading a bogus file ?   I assume this is a bug.

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