[cisco-voip] 7962 SCCP 9.0.3S Rings Once, caller hears fast busy, usually once a day in AM

[Tim Frazee]

check out bug CSCto78441

sounds like your problem. I've bounced UCM versions and phone loads. the
problem was tied to the handset.

On Tue, Sep 6, 2011 at 12:20 PM, Jason Aarons (AM) <
jason.aarons at dimensiondata.com> wrote:

> CallManager 8.0.3a****
>
> SIP/PRI IOS Software MTP -15.1.3T****
>
> 7962  SCCP 9.0.3S****
>
> ** **
>
> Small number of users are complaining that about once a day (usually first
> call of day) that on incoming calls their phone rings once, they pickup
> handset and don’t hear caller (dialtone).  The pstn caller dialing the 7962
> says he hears fast busy after ringback.  Problem stops after first call of
> the day. If 7962 user makes outgoing call first call of day they don’t have
> any issues with first incoming call of day.  I have verified all calls are
> using the IOS Software MTP and QRT  Viewer also confirms.****
>
> ** **
>
> PSTN-PRI ------3945/SIP IOS Software MTP
> 151-3.T.bin--------SIP---------CallManager 8.0(3a)---------7962SCCP 9.0.3S
> ****
>
> ** **
>
> I’m working on gathering ccmtraces via RTMT QRT Viewer.  I found a QRT
> Report reported by a user last week but the corresponding ccmtrace files had
> been overwritten (I was on holiday).****
>
> ** **
>
> ** **
>
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