[cisco-voip] Call Forward no Coverage

Wes Sisk wsisk at cisco.com
Tue Sep 6 17:17:46 EDT 2011


Yes, the hunt group No Coverage feature may bail you out here.  Although, depending on details of call routing and service parameters, that may be detected as a forwarding loop and the call cleared (forward hop count exceeded before hunt no coverage timer exceeded).

Is this really the best design?  Perhaps a hunt group is better design out of the gate?

/wes

On Sep 6, 2011, at 4:23 PM, O'Brien, Neil wrote:

Hey Lelio,
 
I actually omitted an import piece of info – both phones are CFNA to each other.  I’m guessing I need a huntgroup for the No Coverage to work!!
 
We actually had to buy the datapac.com domain from Data Pacific about 15 years ago, we’re “slightly” smaller J
 
Thanks,
Neil
 
 
From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
Sent: 06 September 2011 21:13
To: O'Brien, Neil
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Call Forward no Coverage
 
Are you using Unity Connection 7.0 or higher? If so:

AdminGUI > System Settings > Advanced > Conversations

Use Last (Rather than First) Redirecting Number for Routing Incoming Call [x]

That should work. Unity 5 and higher should have it to I think, just not sure if and where.

P.S. "datapac" around here is legendary... http://en.wikipedia.org/wiki/DATAPAC

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it. 
                              - LFJ (with apologies to Mr. Popeil)


From: "Neil O'Brien" <nobrien at datapac.com>
To: cisco-voip at puck.nether.net
Sent: Tuesday, September 6, 2011 3:43:25 PM
Subject: [cisco-voip] Call Forward no Coverage


Hi Guys,
 
What I want to configure is this:
 
·         Call to DN1234 rings out and the CNFA settings are set to ring DN5678.  If DN5678 doesn’t answer either, I want it to go to the voicemail of the originally dialled number, in this case DN1234.  I thought Call Forward No Coverage did this but it seems this only works when Use Personal Preference is configured in huntgroup setup.
 
Is there a way to do what I want to do??
 
As always,

Thanks…

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