[cisco-voip] Extension Call Outside Number

Scott Voll svoll.voip at gmail.com
Fri Sep 9 09:54:55 EDT 2011


What is the CSS set to on the extensions CFA?

Scott

On Fri, Sep 9, 2011 at 6:17 AM, David Zhars <dzhars at gmail.com> wrote:

> I setup an internal extension (1615) to call an outside number.  I set it
> up as a CTI Route Point.
> Yet when I dial the extension, I get the famous "Your call cannot be
> completed as dialed".
> Under CTI Route Point, I have the extension, then for Forward All, I have
> the number (prefaced with a 9, since we dial a 9 to get out).  If I dial the
> outside number from my desk phone, it goes just fine (so say 95551212, it
> goes).  If I dial the extension 1615, even though the forward all is set to
> 95551212, it won't go out.
>
> Any ideas what I should be looking for??
>
> Thanks.
>
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