[cisco-voip] UCCX 8.5.1(SU1) file license list or display/remove license keys via GUI?

[Jason Aarons (AM)]

I have case 619027445 open.

My co-worker says that TAC has to remote in and run the UCCX CET tool to remove the key that became invalid with the DNS enablement (set network domain), just uploading a correct key is not enough.

Happy, Happy, Joy, Joy.


From: Ryan Ratliff [mailto:rratliff at cisco.com]
Sent: Monday, September 12, 2011 1:50 PM
To: Jason Aarons (AM)
Cc: cisco-voip (cisco-voip at puck.nether.net)
Subject: Re: [cisco-voip] UCCX 8.5.1(SU1) file license list or display/remove license keys via GUI?

Last I checked UCCX implemented the license mac for both physical and virtual machines.

The 'file' commands related to license were removed because UCCX uses a different license mechanism and they didn't work.  There is supposed to be a 'show' command to view the license but I haven't dug it up yet.

-Ryan

On Sep 12, 2011, at 11:29 AM, Jason Aarons (AM) wrote:


UCCX 8.5 cmplatform didn't get the file list license and other file x fixes? You can't view/remove the installed .lic files from the AppAdmin GUI?

It running on a MCS-7825 and I did do a set network domain company.com<http://company.com/> and rebooted.  It's not virtual so I didn't expect the license mac to change but it did change and is causing the grace period.


admin:file list license
Executed command unsuccessfully
No valid command entered
admin:file view license

Executed command unsuccessfully
No valid command entered
admin:show version active
Active Master Version: 8.5.1.11001-35
Active Version Installed Software Options:
ciscouccx.851SU1.cop
ciscouccx.851SU1RecMonFixes.cop
admin:



CSCsw17906 Need 'file list license' and 'file get license' commands should have:
file list license
file view license
file get license

<image001.png>
Jason Aarons
Consultant
Dimension Data
904-338-3245 mobile

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