[cisco-voip] IP Communicator 1way audio?

[Norton, Mike]

If it was a codec disagreement, the call would fail. One-way audio is almost always a routing/firewall/NAT issue.

--
Mike Norton
I.T. Support
Peace Wapiti School Division No. 76
Helpdesk: 780-831-3080
Direct: 780-831-3076


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Madziarczyk, Jonathan
Sent: September-15-11 10:37 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] IP Communicator 1way audio?

So here's what the end user is claiming:

>From their laptop when they are on our network:
CM to CM - 2 way
CM to PRI - 2 way

>From their laptop when they VPN in (cisco vpn client):
CM to CM - 2 way
CM to PRI - 1 way audio

My initial guess is that the IP communicator client is outthinking itself and changing the codec to something that our Voice Gateway doesn't understand or isn't expecting, but only when it's via VPN.  Not quite sure how to test this yet.

Suggestions on where to start?

JonM


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