[cisco-voip] IP Communicator 1way audio?

Madziarczyk, Jonathan jmad at cityofevanston.org
Thu Sep 15 12:36:47 EDT 2011


So here's what the end user is claiming:

 

>From their laptop when they are on our network:

CM to CM - 2 way

CM to PRI - 2 way

 

>From their laptop when they VPN in (cisco vpn client):

CM to CM - 2 way

CM to PRI - 1 way audio

 

My initial guess is that the IP communicator client is outthinking
itself and changing the codec to something that our Voice Gateway
doesn't understand or isn't expecting, but only when it's via VPN.  Not
quite sure how to test this yet.

 

Suggestions on where to start?

 

JonM

 

 

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