[cisco-voip] Display CLID instead of CTI port number

[Anthony Holloway]

Makes sense to me.  Sounds like valid reasons.  Let's see who else from the
thread can respond with alternate options.

-Anthony

On Thu, Sep 15, 2011 at 1:14 PM, Sandy Lee <Sandy.Lee at dti.ulaval.ca> wrote:

> The problem of looking in CAD, is that it is too small on the screen. We
> have a 3rd party application console and that’s where I want it to show
> because of the size of that window and mostly because we can’t apply filters
> based on the DNIS and/or CLID within the app.****
>
> ** **
>
> Thank you.****
>
> ** **
>
> *Sandy Lee*
> Conseillère en architecture de systèmes
> Bureau d'architecture des technologies de l'information (BATI)
> Direction des technologies de l'information (DTI)
> Université Laval****
>
> 418 656-2131, poste 4420****
>
> Avis relatif à la confidentialité | Notice of Confidentiality<http://www.rec.ulaval.ca/lce/securite/confidentialite.htm>
> ****
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>
> ** **
>
> *From:* avholloway at gmail.com [mailto:avholloway at gmail.com] *On Behalf Of *Anthony
> Holloway
> *Sent:* 15 septembre 2011 11:56
> *To:* Sandy Lee
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Display CLID instead of CTI port number****
>
> ** **
>
> I have not heard that Cisco is resolving the issue.****
>
> ** **
>
> I am running 8.5(1)SU1 and can confirm that the CTI Port number still shows
> up when the phone rings, but then switches to the caller id once connected.
> ****
>
> ** **
>
> Again, the solution is to look in CAD for the calling number, or configure
> IPPA to show enterprise data upon ringing, and show it their.  Which while
> we're on the subject, I understand that this feature, of displaying
> enterprise data upon ringing, has not left in UCCX 8x, and pressing the
> CData softkey is the only option.****
>
> ** **
>
> The key is, the CTI port performs a call consult transfer.  And just like a
> phone to phone transfer, the party doing the transfer is what shows up on
> the phone, until the transfer completes.****
>
> ** **
>
> -Anthony****
>
> On Thu, Sep 15, 2011 at 10:28 AM, Sandy Lee <Sandy.Lee at dti.ulaval.ca>
> wrote:****
>
> Hi,****
>
> I know it’s an old topic, the fact that a call presented by UCCX shows the
> CTI port number instead of the CLID. It is so by design and I read somewhere
> that Cisco were supposed to address that issue in further releases. ****
>
>  ****
>
> So I was wondering if someone is running 8.x of UCCX ? If so, is it solved
> ? ****
>
>  ****
>
> Thanks and regards.****
>
>  ****
>
> Sandy.****
>
>  ****
>
>  ****
>
>  ****
>
>  ****
>
>
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