[cisco-voip] IP Communicator 1way audio?

[shary shary]

Scot is right i faced the same problem and found there was route missing and when our Routing guy add the route for both direction issue resolved. 

Regards,
Sheeraz Saeed lodhi.

 



Date: Thu, 15 Sep 2011 10:38:55 -0700
From: svoll.voip at gmail.com
To: mikenorton at pwsd76.ab.ca
CC: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] IP Communicator 1way audio?

Agreed.  Look at the ASA or what ever is the head end and make sure you have Routes to the VGW and ACLs allowing the VGW bi-directional.


Scott


On Thu, Sep 15, 2011 at 10:31 AM, Norton, Mike <mikenorton at pwsd76.ab.ca> wrote:




If it was a codec disagreement, the call would fail. One-way audio is almost always a routing/firewall/NAT issue.
 
-- 
Mike Norton
I.T. Support
Peace Wapiti School Division No. 76
Helpdesk: 780-831-3080
Direct: 780-831-3076
 
 


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Madziarczyk, Jonathan
Sent: September-15-11 10:37 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] IP Communicator 1way audio?



 
So here’s what the end user is claiming:
 
>From their laptop when they are on our network:
CM to CM – 2 way
CM to PRI – 2 way
 
>From their laptop when they VPN in (cisco vpn client):
CM to CM – 2 way
CM to PRI – 1 way audio
 
My initial guess is that the IP communicator client is outthinking itself and changing the codec to something that our Voice Gateway doesn’t understand or isn’t expecting, but only when it’s via VPN.  Not quite sure how to test this yet.
 
Suggestions on where to start?
 
JonM
 
 
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